How Many Check-In Counters Do I Need?

This is a question many Event Organisers ask themselves when planning for on-site check-in of their event. In this article, we will be focusing on different scenarios to give some insights into this matter.

First and foremost, before determining the number of Check-In counters needed, there are certain information Event Organisers need to know.

1. Number of attendees expected to check-in.

2. Time given to check in all attendees. (For example, within an hour)

3. Whether other on-site elements are involved such as badge printing or giving out of event materials.

4. Whether the event require 1–2 extra counters to cater for different groups of people such as walk-ins and VIPs.

These information will help to derive the number of check-in counters needed for the event.

EventNook’s registration system software allows attendees to check-in with a scan of their QR code or by searching for their name. It is a fast and easy process that requires only about 3 seconds. If other on-site elements are involved such as badge printing or giving out of event materials, it will only take another 4–5 seconds longer.

Here is a table of our recommended number of check-in counters for events with no other on-site elements involved.

On-Site Check-In

From the table above, the 2 main factors that determine the number of check-in counters required are (1) number of attendees and (2) registration period. The average time needed to check-in per attendee is 3 seconds. Hence, typically one counter can check-in at least 10 attendees per minute and 600 attendees in an hour.

Other factors to consider include presence of other on-site elements such as badge printing and whether to set aside extra counters for walk-in registration.

On-Site Check-In + Badge Printing

From the table above, the 2 main factors that determine the number of check-in counters required are (1) number of attendees and (2) registration period. The average time needed to check-in per attendee with on-site badge printing is 7 seconds. Hence, typically one counter can check-in at least 6 attendees per minute and 360 attendees in an hour.

Check out the video below to see a demo of our check-in process:

EventNook’s registration software system streamlines registration process, making it fast, simple and efficient. If you are planning to hold an event soon, do check out our website for some of the events that we have supported here: http://overview.eventnook.com/p/event-checkin-showcases

About EventNook:

Event Management Software company, EventNook is an online event registration & ticketing platform where organisers can set up and customise their very own event page. Through it, organisers can collect attendees’ information and their payment using a real-time dashboard. Features such as Automated Email Confirmation and QR Code Check-In make the job of event organisers much easier and more efficient. Recently, EventNook launched an Event Venues Directory which provides information on more than 5,000 venues in Singapore, Thailand, Malaysia, Myanmar and Hong Kong, making one of the best places on the web to look for venues in South East Asia.

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