[Case Study] How EventNook Empowers Corporate Conferences with Seamless and No Queue VIP Registration Experience

Cities of the Future is an annual event hosted by IMG that discusses innovative solutions and technologies to build the connected city of the future in the ASEAN cities. This event is taking place at Hilton Orchard on Wednesday, 2 March 2022. 

This gathering of civic, corporate, and startup leaders, all of whom are involved in driving the growth, planning, and development of ASEAN cities, looked at city development strategies as well as the deployment of new solutions and technology to create the connected city of the future. A full day of case studies, panels, keynotes, roundtables, pitching, and workshops was held for delegates.

For two years in a row (2021 and 2022) EventNook has helped them in succeeding the event. We provided the smart and seamless check-in with a badge printing solution for this event to streamline the onsite registration process but still stick to the safe management measures (SMM) provided by Singapore Tourism Board (STB) and directly worked with the event organiser.

In this event, we provided several services as mentioned below:

Onsite Mobile Kiosk Check-in with QR Code

To minimize the touchpoints on the event site, QR Code check-in is really helpful. The delegates only need to show their QR Code to the screen of a gadget that is connected to the badge printer and they will be seamlessly checked-in in 3 seconds. 

Zone and Table Number 

Due to the Covid-19 cases in Singapore, the Safety Management Measure allowed conducting events with zoning requirements to prevent more spread of the virus. As for the MICE events, the guests are generally provided with the designated sear. The organizer can easily send out each guest’s zone and table number through email with one click. The email can be personalized. This detailed information on zone and table numbers will help the guests to proceed to their seats in a well-organized process.

Personalized Email Template

For events, an email blast is needed to inform the delegates about important details related to the event. It could be a Confirmation Email, Pending Email, Cancellation Email, or any other kind of information that can be sent through email. With our feature, event managers can personalize the content of the email depending on what is needed, consisting of the Zone and Table Number. No need to send each zone and number one by one but it can be easily done with one click. 

Instant Badge Printing

We provided Instant Badge Printing with environmentally friendly badge paper and don’t require additional plastic badge holders. Besides saving the earth from plastic waste, it also saves more waiting time for inserting the badge inside the holder. 

Equipment Rental and Setup

To access the onsite check-in and badge printing, the organizer will need the equipment, such as an iPad and badge printer. Some organizers might not have their own iPad and badge printer so we give them a solution by renting our products and being set up by our team. It will ease the process since the organizer doesn’t need another vendor to provide the equipment. 

The organizer can also monitor the attendance in real-time to see the guest registration status,  how many guests, VIPs, speakers, and delegates have arrived, and how many haven’t to do coordination with the other team members. It can be monitored through EventNook Kiosk App or the website. 

EventNook is proud to take part in a success story of another successful corporate conference that discussed innovative solutions and technologies to build the connected city of the future in the ASEAN cities.

Make your event fast and seamless with a smart event delegate experience. Contact us at hello@eventnook.com for more information and free consultation.

About EventNook

EventNook is based in Singapore and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. In doing so, we have empowered event organizers and planners to create a truly successful series of events.

If you are looking for an innovative event platform to organize your next corporate events or conferences, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[CASE STUDY] How Raffles Institution Utilizes EventNook for Their Events

Raffles Institution is a leading Singaporean pre-tertiary institution in Singapore, founded in 1823, with many notable and successful alumni. As a leading school that has been established for two centuries, the school has evolved and adopted innovative technologies in administration processes, teaching methods, and programs. 

EventNook has been a proud event technology partner in providing innovative event registration platforms for school activities and events such as Symposium, Open House, Student Conference, and all other school activities. The adoption and living by innovative technology and solutions also indirectly inspire their students to think innovatively through experiencing the technology such as event management. 

With the EventNook platform, the students and the school event committee can easily create and launch the event registration site or ticket sales in minutes and they can efficiently manage the school events with a small team with a similar capacity to the professional and corporate event managers could achieve. 

The following are some of the key features the school events team utilises to manage all of their school events and activities:

  1. Create Event Website
  2. Customizable Online Registration Form
  3. Online Ticketing with seamless online payments for school ticketed events
  4. QR Code e-Ticketing for attendance and admission control
  5. Automated Communication such as Event Reminder Email, Post-Event Thank you email, etc
  6. Smart Check-in with QR Code
  7. Real-time registration and attendance reporting

A compliment from the Dean of School

It’s been many years since we’ve started the partnership with Eventnook and I think RI has greatly benefited from it.  Thank you for your support!

We are also greatly appreciative of the Raffles Institution that trusted in our service and partnership with. We look forward to being part of the education community for years to come.

EventNook is based in Singapore and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. In doing so, we have empowered event organizers and planners to create a truly successful series of events.
If you are looking for an innovative event platform to organize your school activities, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[Case Study] How Lazada Virtual Learning Festival made event management seamless

Lazada Learning Festival is an annual signature learning event of Lazada that was held on February 22nd – 24th, 2022. The event brought global speakers and experts covering the key trends and topics that are shaping the digital and e-commerce landscape. We want to accelerate Asia through equipping and energizing its staff, partner brands, sellers, and the youth across Asia and the beyond. The 3 big themes across the 3 days are Transformative Digital Economy, Technology & Innovation, and Inclusive Leadership. 

Our EventNook team is delighted to be helping out the registration management with our event technology alongside the event managers from Kingsmen Creatives and Lazada team who have done a marvelous job in managing the entire event to make it successful, educating, and engaging.

EventNook helped Lazada Learning Festival event with a seamless event registration management platform and services as mentioned below:

With the Event Microsite and Brand Customization, Lazada created their event site to share related information starting from the event description to frequently asked questions. EventNook also provided an online event registration system that can directly be accessed through the event microsite. The organizer can easily categorize the participants by the registration form since it lets the participants choose whether they are Lazada Staff, Lazada Seller, Brand Partner, or the Public.

The event was conducted virtually so Lazada invited everyone from around the world to participate in the event. EventNook provides Application Programme Interface (API) that allows the virtual event platform to seamlessly integrate with EventNook to let the attendees access the virtual event platform and drive engagement.

For online events, it is important to send out pre-event communication such as personalized reminder emails and engagement emails timely to keep the attendance and participation rate high. With Automated Email Blast features, the organizer can automatically send the email to the registrants which can be customized and scheduled to be sent anytime. 

The event runs smoothly and it gives a great experience both for the organizer and the participants. We are delighted to take part in this event and ready to deliver great events with the aspiring event teams. Contact us at hello@eventnook.com and we will be glad to provide free expert consultation.

[Case Study] How EventNook helped the Shipyard Naming Ceremony with fast and seamless registration management

Shipyard Naming Ceremony Event in Singapore

In December 2021, EventNook has helped Sembcorp Marine with its event registration management system for the Shipyard Naming Ceremony event of the Regional Production Facility (RPF) for Shell Offshore Inc which was successfully completed and ready to commission. It’s named Vito [Learn more].

Sembcorp has decided to do the in-person physical event with special guests who are the engineers, staff, and VIP guests who have contributed to this significant project. The event planner got only less than 10 days to make it happen as it was the last-minute approval to host the physical event. The event team has to make it happen very quickly and efficiently to manage the event invitation, registration (RSVP), and onsite guest management with safe management measures (SMM).

Here is how guests check-in with EventNook Check-in Kiosk and instant badge printing.

Onsite Guest Check-in and Badge Printing on Shipyard Naming Ceremony

The EventNook helped the organizer with the following services to streamline the event management and manage efficiently in a timely manner when the lead time is very short.

  • RSVP with Zone Assignment (Up to 50 guests per zone)
  • Automated Event Reminder Email Blast
  • Equipment Rental and Onsite Registration Supervision

With a simple and easy-to-setup EventNook Registration Platform, the organizer can easily set up the online event registration site in 30 minutes without product training and he sent out invitations to all guests to simply RSVP online immediately. As the online registration site is mobile-friendly, the guests can easily RSVP in less than 2 minutes on the go via their mobile.

Once the guests complete the registration, the confirmation email will be immediately sent to their registered email along with the QR Code that later will be used for the Touchless Smart QR Code Check-in.

EventNook provided Equipment Rental and Fuss-free Onsite Setup for the event. It’s very important for the organizer not to have a long queue and long waiting time at the registration counter with a minimum touchpoint in this COVID-19 Pandemic. With EventNook’s fast and touchless QR check-in process, the guests can check-in and collect their badge in 3 seconds. The attendees checked into four different zones and when they arrived by shuttle buses with 40 attendees in a time, it only took around 3-5 minutes for them to check in.

Since our onsite check-in platform provides a real-time attendance dashboard, the organizer can coordinate efficiently with Emcee and its team to kick start the ceremony.

The organizer is delighted with the fast, smooth, and innovative registration process as it gave a great experience to their guests attending the naming ceremony on the auspicious day of the shipyard.

We are happy that the event runs smoothly and are delighted to have a contribution to this event. Are you planning an event that requires a fast and seamless event registration service? Do not hesitate to contact us at hello@eventnook.com and we will be glad to provide a free consultation.

ABOUT EVENTNOOK

EventNook is based in sunny Singapore and we have empowered events from 21 countries and counting. We have been supporting a range of events from various organizations – small non-profit organizations to top brands such as Google, IBM, EY, Deloitte, etc.

If you are planning to organize events and looking for the right event registration management solution, please contact us [EventNook – Contact Us] for a free trial and consultation.

How do you run the successful fundraising Walk or Run for a cause during the pandemic

If you can’t bring everyone together at a single place to run for a cause, you can bring everyone from anywhere to join any time.

We have been helping out the fundraising activities such as Virtual Run and Walk for charity causes during the COVID-19 pandemic. In fact, the virtual run had started prior to the pandemic but it has become the trend (or rather the only choice) during the pandemic. It will definitely continue beyond the COVID-19 pandemic.

There are some pro factors with the virtual runs. First off, the participants can run at their own flexible timing at their preferred places. Secondly, the participants can be from anywhere across the border and anyone from anywhere can participate for a cause they want to support. Thirdly, it doesn’t have major logistics issues in terms of requiring a large public space, emergency medical team, applying the permit to allow the road blocking, etc. during the race. More importantly, anyone or a small team can initiate it for a greater cause that can have an impact as big as a large scale physical event!

Of course, there are also a lot of great points with the physical run and the great experience and inspiration we can get from the physical events cannot be replaced.

silhouette of person standing near trees
Running in the country side (credit: unsplash)

So, how do you kick start the virtual run? And what tools do you need to run the event?

We would like to share how you can successfully run a virtual run or walk from the experience we have learned from helping our organizers.

We will be sharing the following 6 steps that are essentials.

  1. Start with the goal
  2. An Engaging Event Title, Tagline and #Hashtag
  3. Poster Design
  4. Recognition
  5. Event Website and Registration
  6. Payment Collection

1. Start with the Goal

Start with the goal – what is the objective? Is it for fundraising? Or raising awareness for a cause?

The clarity of the goal gives your team to create an effective marketing campaign and strategy to reach out to the demographic of the participants who will be interested to join your cause.

Here is an example of the goal from one of our clients – Kidney Dialysis Foundation, Singapore which has run the well engaged Virtual Walk successfully.

‘Got To Walk’ is a virtual walkathon that was first initiated in 2020, with the aim of creating awareness for the importance of kidney health, and to raise funds to sustain KDF’s efforts to provide subsidised dialysis for the poor. The event saw more than 1,200 sign-ups and raised a total of $100,000 over a span of two weeks.

2. Have an Engaging Title, Tagline, #HashTag

An engaging title, tagline and design really matters to attract the people to sign up and motivate them to join your cause for a purpose!

We are the #HashTag social media generation and it’s where everyone’s eyeballs are.

3. Poster Design

You can easily create a great poster design by using the simple and easy tools like

If you require some images to be used in the design, you can also get the loyalty free images from online website like unsplash. [To know more about searching free images, read here]

4. Recognition

Recognition for participant is super important. For a lot of people, it may be the first-time participation in the run or walk event. They would definitely like to collect something for memories of good deed.

Everyone likes to be proud of completing the run. You can consider a couple of things below for the recognition of their participation in your cause.

  1. Finisher medal
  2. Finisher Teeshirt
  3. Certificate or e-Certificate [EventNook registration platform can help you to design the personalized e-certificate and sending e-certificate to all participants via mass email]
Finisher - 42/52 | Medals awaiting to be handed out to finis… | Flickr
Sample of medal
Philadelphia Marathon Finisher Certificate | Rahim Rahman | Flickr
Sample of e-certificate

5. Event Website and Registration

The online registration will be a critical component to manage the participants with series of activities throughout the event during pre-event, on the event days and post-event.

And it’s also the easiest task as there are comprehensive online event registration software like us – EventNook that can provide you to easily create the event registration and website within minutes if you already have the event information ready to publish.

For registration form, you will need to consider a few things below:

  1. What details of the participant do you require to collect? Name, Email, etc?
  2. Do you need to collect the shipping address? – Yes, if you are sending a Finisher Medal to the participants who completed the run.
  3. Do you need to collect additional information for event planning such as How do they know about your event?

6. Payment Collection

If you need to collect payment for accepting donation or participation fee, EventNook online event registration platform has integrated online payment which you can easily plugin. EventNook payment integration with major payment gateways such as Stripe and PayPal offers a variety of payment options such as Visa, Master, Amex, JCB, Apple Pay, Google Pay, Grab Pay, AliPay, etc. The payment will directly proceed to your payment gateway account in real-time.

If you are planning to host a virtual or physical run, our EventNook team will be happy to share more on how to make your event registration management seamless for the whole end-to-end process and provide a free consultation to kick start your event registration.

Just drop us an email to hello@eventnook.com.

about eventnook

EventNook is based in sunny Singapore and we have empowered events from 21 countries and counting. We have been supporting a range of events from various organizations – small non-profit organisations to top brands such as Google, IBM, EY, Deloitte, etc.

If you are planning to organize events and looking for the right event registration management solution, please contact us [EventNook – Contact Us] for a free trial and consultation.

EventNook helped Cities of the Future event with smart check-in and onsite registration management

Singapore has been piloting MICE events with up to 250 pax since phase 3 of re-opening in Dec-2020 and it has recently increased the event size of up to 750 attendees with Safety Management Measures (SMMs) starting from 24-April-2021.

Cities of the Future hosted by IMG and organized by Unbound, the inaugural Cities of the Future conference took place on Wednesday, 28 April 2021, at the Raffles City Convention Centre, Singapore. This prestigious, invite-only event coincided with the HSBC Women’s World Championship LPGA golf tournament. This gathering of civic, corporate and startup leaders, all involved with driving the growth, planning and development of ASEAN cities, explored city development strategies and deployment of innovative solutions and technologies to build the connected city of the future. Delegates participated in a full day of case studies, panels, keynotes, roundtables, pitching and workshops.

EventNook provided the comprehensive onsite management solution for the Cities of the Future event to manage the guests registration smoothly according to the guideline of the Safe Business Events framework and safe management measures (SMM) provided by the Singapore Tourism Board (STB) and worked closely with the organizer to run the registration flow smart, professional and hassle-free.

For this event, we provided the Cities of Future team with the following services:

  • EventNook Onsite Mobile Kiosk Check-in System with QR code
  • Onsite Instant Badge Printing
  • Comprehensive Equipment Rental and Setup
  • Onsite Event Day Technical Supervision

Safe Check-in with Safe Distancing Requirement

The delegates must be assigned into Zone, Cohort, and Table Number as well as registration time-slot to avoid the crowd at the registration counter. The organizer requires an efficient and effective process to manage the guest list with that arrangement as well as sending out the personalized information to all guests in a timely manner.

How did we help the Cities of the Future with smart, efficient and seamless registration?

EventNook onsite management tool provides the essential features that allow organizers to manage the guest information with assigning Zone, Cohort, Table Number and Registration timeslot and personalized e-ticket with a stunning custom-designed corporate brand and event theme.

Prior to the event, the delegates will receive an email with personalized information such as Zone, Cohort, etc., and the QR Code e-ticket to check-in at the venue upon arrival and collect a badge instantly. The whole process for guest registration and collection of badges is done in less than 10 seconds.

With the comprehensive and personalized information such as Zone, Table, etc. provided to the guests, the delegates can proceed to their seats without any confusion or requiring to wonder where they have to proceed with.

Touchless check-in

With QR Code check-in, there is a very minimum touchpoint and the delegates don’t have to touch with the device and registration staff. The delegate just easily shows the QR code (as in the video below) to the screen and it’s done fast and seamlessly. The check-in and printing the badge took 3 seconds only.

Environmental Friendly Badge

EventNook also provided instant badge printing with a type of paper badge that doesn’t require an additional plastic badge holder. It saves having hundreds of plastic badge holders and also removed an additional step of having to insert the badge into the holder. That saves an additional 1 or 2 minutes of waiting time for every guest. The delegates can just move like Scan and Go!

Monitoring the attendance in real-time

Since the eventnook platform provides the real-time guest registration status from an app, the organizer can monitor whether all guests, VIP and speakers have arrived and able to coordinate with the event team and host to start the event.

QR code e-ticket

Here is a video of the touchless smart check-in registration:

Touchless check-in using QR code and Instant Badge Printing

We are glad to be an event technology partner of an inspiring, Cities of The Future event organized by UNBOUND and help out making the event experience great! Again, Congratulations to the UNBOUND team, and we look forward to supporting UNBOUND events in the future.

SG SafeEvents Certification

STB’s annual Tourism Industry Conference on April 7, 2021

Singapore introduced a new certification program called SG SafeEvents Certification for large scale events to be conducted with hygiene benchmarks and safe-distancing best practices.

During this challenging pandemic period, the Singapore government and associations have been formulating and imposing necessary standards and new regulations for each respective industry to minimize the risk of COVID-19 infection and to restart the MICE industry, and SG SafeEVents Certification will play a vital role for the event organizing to reborn again.   

Let’s go further in-depth about SG SafeEvents Certification by discussing the following topics.

  • What is SG SafeEvents Certification?
  • Why would we need SG SafeEvents Certification?
  • How can we get certified?
Antigen Rapid Test at STB’s annual Tourism Industry Conference on April 7, 2021

What is SG SafeEvents Certification?

The SG SafeEvents Certification program launched at the Tourism Industry Conference by the Singapore Association of Convention and Exhibition Organizers and Suppliers (SACEOS) is aimed at event organizers, venue owners, and suppliers’ competitive edge, a mark of assurance in a COVID-19 safe marketplace. The SG SafeEvents Standard is to be used in conjunction with WHO Guidelines and all other prevailing Singapore national standards, such as SG Clean, to ensure you can organize and execute your event in a safe, sustainable and responsible manner. 

The certification program is based on the Technical Reference (TR) 84 “Safe event management for the events industry”, developed by the Singapore Standards Council (SSC) and overseen by Enterprise Singapore (ESG). TR 84 is a paid guide that lists recommended best practices in hygiene and sanitization, safe distancing and emergency management for business events beyond the government-mandated Safe Management Measures (SMM). It also referenced the Events Industry Resilience Roadmap (IRR) released by SACEOS in October 2020, which guides organizing safe business events, solutions for hybrid events and new capabilities needed to transform the industry.

Why would we need SG SafeEvents Certification?

The Straits Times stated that the program, announced at STB’s annual Tourism Industry Conference, will run for three years, after which there may be plans to use the experience gained to turn the SG SafeEvents Certification into a full-fledged Singapore standard. Moreover, under the best practices of Event Industry Resilience Road Map Guideline (IRR), it also urged the MICE players to attain SG SafeEvent certifications and work only with certified SG SafeEvent Venues and SG SafeEvent Suppliers. Therefore, it would be no doubt that it can become a nationwide standard certificate every event industry player should have to display or assure that they meet Singapore government standards, ensuring conference attendees and their partners. 

How can we get certified?

Generally, the following aspects would be covered to get SG SafeEvents certified.

  • Event organizers must have risk management plans, documentation of identified hazards and necessary control measures to be implemented before, during and post the events 
  • Venue Operators must develop routine and periodic cleaning and disinfection plans 
  • Organizers and venue operators are encouraged to use contactless technology where feasible.
  • Protocols are needed to put in place to contain and manage emergencies.

Moreover, according to Event Industry Resilience Road Map Guideline (IRR), technology adoption in registration management becomes viable and best practices for event organizers in event planning and management. In IRR best practices, it is also recommended to do contactless registration, health screening by asking health assessment questions and perform with clear signages, thermal cameras and temperature checks at all entry points. 

In those aspects, you need to consider using technology advancements such as QR codes, RFID Badge or facial recognition for contactless registration and event check-in. And if touchless registration is not practicable, you need to control the access in advance – start from pre-event registration of stakeholders to ensure the number of people onsite and distribute tickets, badges ahead of time to reduce touch points upon entry. But that manual process can delay the working process and make it challenging to manage the registration in huge events unless using event registration management software like EventNook.

Zone assignment

EventNook can help your attendees to have the unique QR code when they registered and scan it on their own on EventNook mobile self check-in kiosks. And attendees can even print the personalised badge with name, zone and table number assigned at the onsite independently with no waiting time by reducing the touch points and avoiding the crowded situation as you see in the video below.

Moreover, it should be considered for health and screening safety measures to use an AI temperature scanner, constant temperature monitoring token, disinfection mist tunnel, and anti-microbial coating of common surface areas. 

Suppose you wish to be certified under the provisional standard or learn more about the certification process. In that case, you can register for the industry briefing next month by emailing SACEOS secretariat@saceos.org.sg.

I hope you find this article helpful, and if you have any feedback on the article, please feel free to drop us at hello@eventnook.com, and we would love to hear your thoughts!

EventNook is based in sunny Singapore, and we have empowered events from 21 countries and counting. We have supported a range of events from the various organizations – a small non-profit organization to top brands such as Google, IBM, EY, Deloitte, etc. If you are keen to know more about EventNook services for your upcoming events, we will be glad to assist, and please feel free to contact us.

References:

New standards for Mice sector launched as S’pore prepares to hold larger events, welcome visitors, Consumer News & Top Stories – The Straits Times

Certification programme launched to ensure safe resumption of Mice events in Singapore, SME – THE BUSINESS TIMES

New certification standard for large Mice events, Consumer News & Top Stories – The Straits Times

Tourism Industry Conference 2021 – YouTube

https://www.saceos.org.sg

FUTR Asia Summit 2019

From 16-17 October 2019, FUTR held their inaugural FUTR Asia Summit in conjunction with the Infocomm Media Development Authority’s (IMDA) SG:D Industry Day and Singapore Business Federation’s (SBF) Future Economy Conference and Exhibition.

FUTR Asia Summit hosted a curated programme of insightful conference sessions, immersive showcases, deep drive round-tables and workshops and a curated exhibition of solution providers, to ensure businesses are prepared for the future of consumer-facing commerce.

The event received over 200 cross-industry speakers from a wide range of sectors sharing knowledge, experiences and insights, and housed highly-curated exhibitions and interactive showcases for delegates to immerse themselves in the future of retail, marketing and commerce.

There were many break-out sessions during the event. However, EventNook was able seamlessly to handle the large crowd with the multi-session check-in feature in our registration software.

Our EventNook Kiosk application was easy to use even for the part-time registration crew. The organisers did not worry about the registration and could focus on ensuring the success of their entire programme.

We would like to congratulate FUTR on their success and are honoured to have contributed to a digital and forward-thinking event.

If you have an event like this and would like us to help, drop us an email at hello@eventnook.com!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.   

Inspiring A Smart Community: ESRI Singapore User Conference

On 3rd September 2019, EventNook was part of the largest event on Singapore’s spacial calendar, the ESRI Singapore User Conference (ESUC). With the theme ‘Inspiring Outcomes’, ESUC 2019 explores how GIS technology is changing the way organisations operate and serve their communities — today and for generations to come.

This event fully utilised all of EventNook’s services, which included:

This event had a general registration booth, VIP registration booth and a walk-in booth. ESRI used EventNook’s Onsite Instant Badge Printing service for the general registration booth. For VIP registration, ESRI used our printers to pre-print the name badges for the VIPs, where they would collect them at the booth when they check-in.

Registration counters

WHat we noticed…

  • Many VIPs went to the general admission booth to check-in although their name badges were already ready for collection at the VIP booth. Luckily, this was anticipated by ESRI and EventNook. Our Event Management Software had a feature where the VIPs could check-in at the general counter where they would be identified if they were VIPs or not. If they were VIPs, they would be checked-in, but their name badges will not be printed, after which, they would be directed to the VIP booth to collect their badges. This reduces confusion and wastage through double-printing of badges.
  • The Smart QR Check-In and Onsite Instant Badge Printing service was highly efficient. The whole check-in process for a delegate only 10 seconds. Here is the breakdown: 1 second to scan the QR ticket + 1 second to print the name badge + 3 seconds to attach the lanyard to the name badge + 5 seconds to pack the goodie bag.
  • There were many walk-in registrations and people who came on behalf of their colleagues. Although these delegates did not have their details in the registration system, we were able to register them very quickly with our Event Management Software and have name badges printed for them on the spot.
  • ESRI employees were able to easily manage the registration booths as our mobile check-in kiosks are easy-to-use even for first-timers. Our Onsite Support Team was also there to brief them prior to the event and saw through the entire event from start-to-end.
ESRI employees managing the registration booths
ESRI employees managing the registration booths

EventNook is honored to be a part of this Smart community and we enjoyed our time with over 500 professionals in this prestigious event. We would like to congratulate ESRI on the success for their big event!

If you have an event like this and would like us to help, drop us an email at hello@eventnook.com!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.   

Driving The Future Generation: ExxonMobil’s 2019 Singapore Campus Recruitment

30th August 2019 was an important day for aspiring university students to secure a job with the multi-billion dollar manufacturing giant, ExxonMobil (EM). It was also a big day for EventNook as we had to ensure that the registration process for EM’s Campus Recruitment went smoothly.

As there were going to be many VIPs gracing the event, our EventNook Onsite Support Team made sure to be at the event early to prepare for the registration.

EventNook Onsite Support Team

For this event, we provided EM with the following services:

How did we help Exxonmobil start and finish off the event without a hitch?

Our end-to-end event management software provided an easy platform for EM to register all of their attendee’s details, such as name, university, industry, job scope with ease. They could also choose which details they would include in the attendee’s name badge. In addition, as there were some walk-in registrations, the software could seamlessly check-in these individuals over-the-counter and capture it in the system for registration tracking.

The EventNook Onsite Mobile Kiosk Check-in System with QR code ticketing made the check-in process very quick. There was no queue formed as our registration process was extremely efficient.

For this event, EM requested to pre-print name badges for their Ambassadors as they were worried there would be printing errors for these VIPs. However, we realised it was time-consuming to search through the pre-printed name badges. In contrast, our Onsite Instant Badge Printing saved more time as we printed the remaining attendees’ name badges without mistakes, in just 1 second each! We would recommend using our eco-friendly, tear-resistant material to save time from slotting the name badges into plastic pouches.

Volunteers checking-in guests using EventNook’s equipment

The comprehensive equipment set-up and onsite event day technical supervision made the process simple even for the volunteers who only learnt how to use the app and equipment on the event day itself.

Equipment set-up on event day

We are honoured to be part of ExxonMobil’s successful event and we hope to work with them again!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring. If you have any enquiries regarding our service, please direct your questions to: hello@eventnook.com