FUTR Asia Summit 2019

From 16-17 October 2019, FUTR held their inaugural FUTR Asia Summit in conjunction with the Infocomm Media Development Authority’s (IMDA) SG:D Industry Day and Singapore Business Federation’s (SBF) Future Economy Conference and Exhibition.

FUTR Asia Summit hosted a curated programme of insightful conference sessions, immersive showcases, deep drive round-tables and workshops and a curated exhibition of solution providers, to ensure businesses are prepared for the future of consumer-facing commerce.

The event received over 200 cross-industry speakers from a wide range of sectors sharing knowledge, experiences and insights, and housed highly-curated exhibitions and interactive showcases for delegates to immerse themselves in the future of retail, marketing and commerce.

There were many break-out sessions during the event. However, EventNook was able seamlessly to handle the large crowd with the multi-session check-in feature in our registration software.

Our EventNook Kiosk application was easy to use even for the part-time registration crew. The organisers did not worry about the registration and could focus on ensuring the success of their entire programme.

We would like to congratulate FUTR on their success and are honoured to have contributed to a digital and forward-thinking event.

If you have an event like this and would like us to help, drop us an email at hello@eventnook.com!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.   

Inspiring A Smart Community: ESRI Singapore User Conference

On 3rd September 2019, EventNook was part of the largest event on Singapore’s spacial calendar, the ESRI Singapore User Conference (ESUC). With the theme ‘Inspiring Outcomes’, ESUC 2019 explores how GIS technology is changing the way organisations operate and serve their communities — today and for generations to come.

This event fully utilised all of EventNook’s services, which included:

This event had a general registration booth, VIP registration booth and a walk-in booth. ESRI used EventNook’s Onsite Instant Badge Printing service for the general registration booth. For VIP registration, ESRI used our printers to pre-print the name badges for the VIPs, where they would collect them at the booth when they check-in.

Registration counters

WHat we noticed…

  • Many VIPs went to the general admission booth to check-in although their name badges were already ready for collection at the VIP booth. Luckily, this was anticipated by ESRI and EventNook. Our Event Management Software had a feature where the VIPs could check-in at the general counter where they would be identified if they were VIPs or not. If they were VIPs, they would be checked-in, but their name badges will not be printed, after which, they would be directed to the VIP booth to collect their badges. This reduces confusion and wastage through double-printing of badges.
  • The Smart QR Check-In and Onsite Instant Badge Printing service was highly efficient. The whole check-in process for a delegate only 10 seconds. Here is the breakdown: 1 second to scan the QR ticket + 1 second to print the name badge + 3 seconds to attach the lanyard to the name badge + 5 seconds to pack the goodie bag.
  • There were many walk-in registrations and people who came on behalf of their colleagues. Although these delegates did not have their details in the registration system, we were able to register them very quickly with our Event Management Software and have name badges printed for them on the spot.
  • ESRI employees were able to easily manage the registration booths as our mobile check-in kiosks are easy-to-use even for first-timers. Our Onsite Support Team was also there to brief them prior to the event and saw through the entire event from start-to-end.
ESRI employees managing the registration booths
ESRI employees managing the registration booths

EventNook is honored to be a part of this Smart community and we enjoyed our time with over 500 professionals in this prestigious event. We would like to congratulate ESRI on the success for their big event!

If you have an event like this and would like us to help, drop us an email at hello@eventnook.com!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.   

Driving The Future Generation: ExxonMobil’s 2019 Singapore Campus Recruitment

30th August 2019 was an important day for aspiring university students to secure a job with the multi-billion dollar manufacturing giant, ExxonMobil (EM). It was also a big day for EventNook as we had to ensure that the registration process for EM’s Campus Recruitment went smoothly.

As there were going to be many VIPs gracing the event, our EventNook Onsite Support Team made sure to be at the event early to prepare for the registration.

EventNook Onsite Support Team

For this event, we provided EM with the following services:

How did we help Exxonmobil start and finish off the event without a hitch?

Our end-to-end event management software provided an easy platform for EM to register all of their attendee’s details, such as name, university, industry, job scope with ease. They could also choose which details they would include in the attendee’s name badge. In addition, as there were some walk-in registrations, the software could seamlessly check-in these individuals over-the-counter and capture it in the system for registration tracking.

The EventNook Onsite Mobile Kiosk Check-in System with QR code ticketing made the check-in process very quick. There was no queue formed as our registration process was extremely efficient.

For this event, EM requested to pre-print name badges for their Ambassadors as they were worried there would be printing errors for these VIPs. However, we realised it was time-consuming to search through the pre-printed name badges. In contrast, our Onsite Instant Badge Printing saved more time as we printed the remaining attendees’ name badges without mistakes, in just 1 second each! We would recommend using our eco-friendly, tear-resistant material to save time from slotting the name badges into plastic pouches.

Volunteers checking-in guests using EventNook’s equipment

The comprehensive equipment set-up and onsite event day technical supervision made the process simple even for the volunteers who only learnt how to use the app and equipment on the event day itself.

Equipment set-up on event day

We are honoured to be part of ExxonMobil’s successful event and we hope to work with them again!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring. If you have any enquiries regarding our service, please direct your questions to: hello@eventnook.com

Supporting Social Causes With EventNook: National Kidney Foundation Sit-A-Thon 2019

National Kidney Foundation Sit-A-Thon 2019

Patients who suffer from kidney failure have to go through dialysis which require them to sit for long, painful hours on a chair. Do you know how that feels like?

To raise awareness about dialysis patients and the challenges they go through, National Kidney Foundation (NKF) Singapore held its annual instalment of the NKF Sit-A-Thon at Our Tampines Hub from 24th to 25th August 2019. The EventNook Team joined NKF to bring the community a weekend of healthy living and exercise, with Minister for Education, Mr Ong Ye Kung, gracing the event.

This year, there were many sign-ups for NKF’s Sit-To-Sweat sessions where participants were engaged in a 50-minute long spin class with instructors. There were a total of 12 sessions held over 2 days.

How did NKF pull off registration for such a large scale event so easily? EventNook was engaged to provide an easy, stress-free registration system for NKF. We provided a whole package which included:

While members of the community were pedalling hard and sweating it out, with the support from EventNook, the NKF team executed a smooth event without breaking a sweat.

the challenge

Registration process. QR check-in, instant name tag printing

From the registration process above, the goodie bag packing was the bottleneck as the volunteers had to pack event t-shirts according to the participants’ sizes on the spot. The team knew this was going to be time-consuming, hence, they minimised the time used for check-in and name printing by engaging EventNook’s services.

We enjoyed being part of the journey to support a meaningful cause with NKF. We would like to congratulate NKF on yet another successful instalment of Sit-A-Thon 2019 and we look forward to working with NKF again!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.   

ISCA Conferences: Innovating Registration with QR Code Badge Printing

EventNook has a longstanding partnership with ISCA (Institute Of Singapore Chartered Accountants). For the second and third time this year, we are honored to be part of their PAIB and FFCC Conference (Professional Accountants in Business and Financial Forensic and Cybersecurity). This year’s conferences were held at the Marina Bay Sands Expo and Convention Center, hosting over 500 guests.

ISCA is the national accountancy body of Singapore. To build values for its member and create a globally recognised professional accountancy body, ISCA holds activities, conferences and many other events. PAIB (Professional Accountants In Business Conference) is the largest accounting and finance conference attended by relevant professionals in Singapore. FFCC aims to provide insights to the impact of digitalisation on financial crime investigations, fraud detection and prevention, and cybersecurity issues for businesses. 

The Challenge

The scheduled registration period is on average 500 attendees/1 hour. With 6 counters, every attendee must check-in under 20 seconds to avoid the formation of queues. In addition, the registration is unpredictable because of many reasons: walk-in registration, distribution of goodie bags, and many changes to registration information (eg. changing name or company name). If you are keen to know more about our solution to simplify this complicated process, we are more than happy to tell you.

From complexity to simplicity

“It’s always a hassle. Anything can go wrong, from checking in to food catering.”

To deal with all the complexity, we have communicated the requirements of the organisers multiple times beforehand and customised the on-site package with them.

Eventually, we decided to set up 6 counters using 6 iPads and 4 printers to complete 500-person registration within an hour. Normally, 4 counters with 3 printers can complete this task, however, to accommodate last minute replacements or walk-in registrations, 2 counters were added and dedicated to handle this possible situation that ISCA faces at their conferences. One day prior to the event day, the EventNook support team went to the venue to simulate the process and to confirm any last minute updates that the client may have (badge template layout or placement of counters). On the actual event day, we observe the flow and redistribute resources according to the crowd: eg. connecting two iPads to the busiest counters, and preparing extra iPad and Bluetooth keyboard for walk-in registration.

Also.. some Ad-hoc actions

  • On-site supporting and troubleshooting
  • Separating the lines and distributing resources according to the crowd
  • Ensuring the stability of equipment by enforcing the set up of hardware
  • Training all staff who will interact with the mobile app and printing process

Both the PAIB and FFCC went smoothly, and we would like to congratulate the ISCA events team on the execution of yet another run of successful events. We look forward to the next conference with ISCA in the last quarter of this year and for many years ahead!

Winning in Disruption: Deloitte’s VIP Registration Experience

To ensure the VIP experience for every premium guest, we need to perfect everything by preparing early and comprehensively.

Deloitte is a multinational professional services network. As one of the “Big Four” accounting organisations, it is the largest professional services network in the world by revenue and number of professionals. Deloitte Singapore is affiliated to Deloitte Southeast Asia Ltd, a member of Deloitte Asia Pacific Limited and of the Deloitte Network.

A part of Deloitte CFO program, Asia Pacific CFO Vision 2019 Singapore, is a one-day exclusive conference for more than 100 of the world’s leading CFOs. The conference provides the opportunity to hear from top leaders and peers on how to address the increasing complexities and disruptions in business—and the world. For this year’s conference, EventNook was engaged to provide a VIP registration experience for the guests. To truly embrace Deloitte’s statement of “good isn’t good enough”, everything was prepared with precision and the highest standard, from badge designing to check-in support.

Here is a video of the smart check-in registration:

Self Check-In using QR Code with On Demand Badge Printing

Checking in can be a frustrating process, but we don’t want the first thing that the CFOs experience in this conference of easing disruption to be, a disruption. In order to deliver seamless registration on the event day, we need to make sure everything to be perfect beforehand, including badge design, badge material, printer, ink, onsite support, and so on. To do so, we create and stick with a comprehensive action timeline during preparation. As an intermediate service provider, we work closely with multiple entities: venues, badge suppliers, event organisers, and/or event management agencies, and so on, to ensure that the road to the event day goes smoothly.

Action timeline

  • One week before the event, we finalised the badge art-work with the designer of the badge before sending it out for mass printing. Specially for Deloitte’s event, we chose a thick, laminated art card for its aesthetic value and tear-proof feature.
  • Three days before the event, we have received the badges from the supplier and can begin working with the organiser to create and test the badge template (fields to be printed, font, spacing, bold/normal/inclined/underlined, position are subject to changes at this stage).
  • Two days before the event, we tested every device(printer, IOS device, laptop) ensuring that they are charged and well-functioning.
  • One day before the event, our onsite support specialists went down to the venue and did a full set-up to demonstrate the registration process and provided the product training to event agents and Deloitte team. At this stage, some minor changes regarding the badge template can be made. This event brought something new for the EventNook team – the customised kiosk(image below) the Deloitte team had custom made for the event. We prepared for the real event day by incorporating our devices with the kiosk before the event to ensure a smooth set-up and functionality for the event day.
  • On the event day, our onsite support specialists were at the registration site to monitor the check-in flow and on-the-spot troubleshooting.
The customized kiosk

The VIP registration process went as planned, checking in 250 guests within 30 minutes. Staff with Deloitte assisted the guests with their check-in and badge printing, with the queues for each counter at less than 3 guests at any point of time. At the end of the day, feedback like “You really pulled it off. I don’t need to worry at all” was received and we at EventNook are appreciative of this opportunity. We look forward to supporting yet another Deloitte event in the future!

Onsite Name Badge Printing Support for Events using 3rd Party Registration Platform

EventNook SMART Check-in and Badge Printing

Are you looking for onsite badge printing software or service that works with events hosted in your own internal registration system or 3rd party registration platform such as Eventbrite, CVent, Aventri, Google Form, etc.?

Yes, EventNook has been supporting customers who already have their own online registration system with our onsite registration and instant badge printing solution since we provide onsite only service even though the event organizers do not use EventNook online registration and ticketing for pre-registration. Let your own existing system handle attendee registration and ticketing while EventNook will take care of comprehensive onsite solution with badge printing requirements.

Please take a look at this quick demo of our onsite Badge Printing with QR code check-in scan. The check-in and badge printing takes 2 seconds to register for a guest.

Here is an overview of how we can support Eventbrite events with our onsite only solution.

  1. Registration Data Transfer from Eventbrite to EventNook – we can easily import registration (guests list) from Eventbrite to EventNook with bulk registration upload via excel (csv) to our system. Learn more about Bulk Attendees Registration Upload.
  2. Supporting QR Code from Eventbrite ticket – Our system can also recognize the QR code ticket issued from Eventbrite as we have an option to accept Eventbrite Barcode ID as ticket ID.
  3. Reminder Email Blast as an option – Once registration is uploaded, EventNook system also has an option to send out a personalized email to all attendees uploaded with the attached QR Code ticket in the email. You can use the feature as an Event Reminder email to attendees with the QR Code ticket attached.
  4. Custom Badge Design – We provide different types of badge printing material such as Sticker Label, Art-Card paper, PVC card, and Fabric material according to the customers’ needs. Our team can work with you for the customization of brand design in the badge template. [Some examples of custom badge design]
  5. Walk-in Registration – For last minute walk-in guests, our onsite registration and mobile check-in app provides a registration and print a name badge immediately.
  6. Guest Name Changes and Reprinting of Name Badge – There will always be substitution of guests or changes with guests’ particular and our registration platform allows to edit details and reprint the badge immediately.
  7. Onsite Comprehensive Setup, Equipment Rental, and Technical Support – We provide comprehensive onsite service for the customers organising a major important event which require comprehensive package. Organisers will not need to worry about pieces of equipment, printing materials, technical setup and troubleshooting at the event day as well as product training to temp registration staff.
  8. DIY with your own equipment – And we also provide onsite badge printing solutions to customers who have their own equipment or prefer to invest in equipment for regular or multiple events usages. They can simply use our software service for managing the onsite hassle-free badge printing app service.

If you have an upcoming event or want to find out more about how we can help your team, please contact us for a free consultation and Live demo – https://overview.eventnook.com/p/contactus

To know more about our onsite badge printing software and service, please go to

https://overview.eventnook.com/p/badgeprinting

About EventNook

Event Management Software company based in Singapore which allows event planners and event organizers to manage events registration and ticketing operations smoothly and efficiently. With our easy to use event platform, users can set up a professional looking event website, registration form and online payments with a few clicks and launch online registration and ticket sales immediately.

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world-class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world-class cloud and mobile-based technologies. We have grown our business organically from serving a couple of events to thousands of events over 21 countries and counting. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.