Tag: Safety Management Measures

[NEWS] UPDATED SAFETY MANAGEMENT MEASURES (SMM) OF SINGAPORE FOR EVENTS EFFECTIVE FROM 29-MAR-2022

Posted on by eventnookteam

We are happy to share the newest updates of SMM MICE events in Singapore and we would like to share the key points from SACEOS and STB for event planners and event professionals who are planning for physical events in Singapore. This updated SMMs is effectively started on 29 March 2022.

  • Event Organisers and Event Venues (collectively, EOs) do not need to submit an application to STB and the Ministry of Trade and Industry (MTI) to hold a MICE event. i.e. EOs may proceed to organise the MICE events and ensure all SMMs are met.
  • Safe distancing of at least 1 metre between groups of up to 10 participants is required for all mask-off settings e.g. during meals, amongst unmasked speakers.
  • Mask wearing remains mandatory indoors, but not in outdoor settings or where allowed at law (e.g. when engaging in strenuous physical exercise, eating, drinking, etc.).
  • The following event capacity limits apply:

a) Events with ≤1,000 participants at a time: no capacity limit.  

b) Events with >1,000 participants at a time: capacity is limited to 75% of the maximum number of individuals specified in the most recent approval under section 55 of the Fire Safety Act 1993, or 75% of the fixed seating for the Event Venue, whichever is the higher. Participants must, as far as is reasonably practicable, be evenly spread out when present in the event venue.

  • Live performances will be permitted.
  • The total capacity at any point in time will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc. EO staff and external service providers who are present at the event venue are included.
  • The total capacity at any point in time will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc. EO staff and external service providers who are present at the event venue are included.

We are glad that more physical event are coming back in Singapore. We are looking forward to have great experience in events with you. Do not hesitate to contact us at hello@eventnook.com.

About EventNook

EventNook is based in Singapore and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. In doing so, we have empowered event organizers and planners to create a truly successful series of events.

If you are looking for an innovative event platform to organize your events or conferences, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[News] Updated Safety Management Measures (SMM) of Singapore for MICE events effective from 15-Mar-2022

Posted on by eventnookteam

We are happy to share the recent updates of SMM MICE events in Singapore and we would like to share the summary of notes from SACEOS and STB for event planners and event professionals who are planning for physical MICE events in Singapore.

SACEOS and STB have made the summary of SMM for MICE events to understand easily and we would like to share their updates from the newsletter as below with the event industry.

SMMs for MICE events from 15 March 2022

1) Safe distancing is encouraged but not required between individuals or groups in all mask-on settings.

2) Safe distancing of at least 1 meter between groups of up to 5 participants is required for all mask-off settings e.g. during meals, unmasked speakers. 

3) No limit on the maximum number of participants provided the event venue can accommodate

4) No zoning requirements

5) No distinction between seated events (e.g. conferences) and roaming events (e.g. trade shows)

6) Live performances, where incidental, will be permitted.

Event Capacity Limits

1) Events with ≤1,000 participants at a time: no capacity limit. 

2) Events with >1,000 participants at a time: capacity is limited to 50% of the maximum number of individuals specified in the most recent approval under section 55 of the Fire Safety Act 1993, or 50% of the fixed seating for the Event Venue, whichever is the higher. Participants must, as far as is reasonably practicable, be evenly spread out when present in the event venue. 

3) The total operating capacity at any point in time will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc.

4) EO staff who are also participating in the event (e.g. as speakers, audience members, etc.) are included in the total operating capacity. All other EO staff and external service providers are excluded.

Up to 50 participants^ at a time

More than 50 participants at a time

Safe distancing of at least 1 metre between groups of up to 5 participants where masks are not worn.

[From 15 March 2022] Capacity limit of 50%[3] for events with >1,000 participants at a time. No zoning requirements

Safe distancing of at least 1 metre between groups of up to 5 participants where masks are not worn.

Adhere to Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower here.

MICE event application is not required.

^includes Event Organisers but excludes premises staff at third party venues

Both the Event Organiser and Event Venue (collectively, EOs) must submit an application for STB’s assessment and for the Ministry of Trade and Industry (MTI) to approve the EO carrying out the event.

An individual must be:

a) fully vaccinated*, or

b) within the 180-day exemption period after recovery from COVID-19.

Application Process

1) Apply at https://go.gov.sg/submit-wre-mice

2) The following information and documents are required to complete the application:

a)  Event itinerary including floorplan (PDF, max 10 MB) and

b)  Applicant’s details e.g. UEN details of event organizers and venues

3) Each MICE event and its related marketing efforts may be carried out only after receiving written approval from MTI. Please note that MTI has the right to impose stricter/additional SMMs or vary some SMMs.

4) EOs must submit their application at least 1 month prior to each MICE event. STB and MTI will take up to 14 business days to assess each application.

For any inquiries on the application process, please contact businessevents@stb.gov.sg

Useful Links

STB: Safe Management Measures for MICE Events

STB: Checklist on Safe Management Measures for MICE events

STB: MICE Events – Frequently Asked Questions (FAQs)

MOM: Requirements for Safe Management Measures at the workplace

MOM: Checklist of Workplace Safe Management Measures

MOM: FAQs on Safe Management Measures at the workplace

We are looking forward to welcoming more physical events ahead. Do not hesitate to contact us at hello@eventnook.com.

EventNook helped Cities of the Future event with smart check-in and onsite registration management

Posted on by eventnook

Singapore has been piloting MICE events with up to 250 pax since phase 3 of re-opening in Dec-2020 and it has recently increased the event size of up to 750 attendees with Safety Management Measures (SMMs) starting from 24-April-2021.

Cities of the Future hosted by IMG and organized by Unbound, the inaugural Cities of the Future conference took place on Wednesday, 28 April 2021, at the Raffles City Convention Centre, Singapore. This prestigious, invite-only event coincided with the HSBC Women’s World Championship LPGA golf tournament. This gathering of civic, corporate and startup leaders, all involved with driving the growth, planning and development of ASEAN cities, explored city development strategies and deployment of innovative solutions and technologies to build the connected city of the future. Delegates participated in a full day of case studies, panels, keynotes, roundtables, pitching and workshops.

EventNook provided the comprehensive onsite management solution for the Cities of the Future event to manage the guests registration smoothly according to the guideline of the Safe Business Events framework and safe management measures (SMM) provided by the Singapore Tourism Board (STB) and worked closely with the organizer to run the registration flow smart, professional and hassle-free.

For this event, we provided the Cities of Future team with the following services:

  • EventNook Onsite Mobile Kiosk Check-in System with QR code
  • Onsite Instant Badge Printing
  • Comprehensive Equipment Rental and Setup
  • Onsite Event Day Technical Supervision

Safe Check-in with Safe Distancing Requirement

The delegates must be assigned into Zone, Cohort, and Table Number as well as registration time-slot to avoid the crowd at the registration counter. The organizer requires an efficient and effective process to manage the guest list with that arrangement as well as sending out the personalized information to all guests in a timely manner.

How did we help the Cities of the Future with smart, efficient and seamless registration?

EventNook onsite management tool provides the essential features that allow organizers to manage the guest information with assigning Zone, Cohort, Table Number and Registration timeslot and personalized e-ticket with a stunning custom-designed corporate brand and event theme.

Prior to the event, the delegates will receive an email with personalized information such as Zone, Cohort, etc., and the QR Code e-ticket to check-in at the venue upon arrival and collect a badge instantly. The whole process for guest registration and collection of badges is done in less than 10 seconds.

With the comprehensive and personalized information such as Zone, Table, etc. provided to the guests, the delegates can proceed to their seats without any confusion or requiring to wonder where they have to proceed with.

Touchless check-in

With QR Code check-in, there is a very minimum touchpoint and the delegates don’t have to touch with the device and registration staff. The delegate just easily shows the QR code (as in the video below) to the screen and it’s done fast and seamlessly. The check-in and printing the badge took 3 seconds only.

Environmental Friendly Badge

EventNook also provided instant badge printing with a type of paper badge that doesn’t require an additional plastic badge holder. It saves having hundreds of plastic badge holders and also removed an additional step of having to insert the badge into the holder. That saves an additional 1 or 2 minutes of waiting time for every guest. The delegates can just move like Scan and Go!

Monitoring the attendance in real-time

Since the eventnook platform provides the real-time guest registration status from an app, the organizer can monitor whether all guests, VIP and speakers have arrived and able to coordinate with the event team and host to start the event.

QR code e-ticket

Here is a video of the touchless smart check-in registration:

Touchless check-in using QR code and Instant Badge Printing

We are glad to be an event technology partner of an inspiring, Cities of The Future event organized by UNBOUND and help out making the event experience great! Again, Congratulations to the UNBOUND team, and we look forward to supporting UNBOUND events in the future.