Introducing EventNook Kiosk 3: Redefining Event Registration and Check-In

Posted on 31 May 202331 May 2023 by eventnook

We are excited to announce the latest upgrade to our event registration and check-in solution: EventNook Kiosk 3. By prioritizing attendee satisfaction, efficiency, and innovation, we aim to significantly overhaul event management. With a range of powerful features, this enhanced version will elevate event experiences and enable organizers to create unforgettable moments for their attendees.

What makes this update truly special is that it’s a product of our unwavering commitment to serving our customers and delivering success, event after event. It’s not just another release; it’s a culmination of the invaluable lessons we’ve learned from every single event we’ve had the privilege to support.

With EventNook Kiosk 3, we have reimagined event registration and check-in processes to provide you with a seamless and efficient experience. This version has been meticulously crafted based on the invaluable feedback and insights we’ve gathered from organizers like you. We understand the challenges you face on the ground, and we’ve developed this solution to address your specific needs.

Authenticity is at the core of our approach. We strive to deliver genuine value, eliminating the fluff and focusing on what truly matters to our customers. Our goal is to help you create memorable events that leave a lasting impact on your attendees.

Here are some highlights of our new EventNook Kiosk 3.

Experience a Wow and Delightful Check-In: With just a simple QR scan, the badge is ready in 2 seconds. Say goodbye to long queues and tedious paperwork. Our streamlined check-in process ensures a seamless and efficient experience, allowing your guests to swiftly gain access and indulge in the event they have been eagerly anticipating. Let the excitement begin with a hassle-free entry, so your guests can focus on enjoying every moment of the show.

Super Easy and Simple: You may be handling a big event. Our tool is designed to be incredibly user-friendly, making it as effortless as driving a Tesla or using WhatsApp.

Sleek Design, Effortless Experience: EventNook Kiosk 3 showcases a sleek and modern design, carefully crafted to captivate attendees from arrival. With an intuitive user interface, the registration and check-in processes have never been easier. Our kiosk ensures a hassle-free experience, enabling attendees through the steps, reducing queues, and optimizing the event journey.

Unleash Your Brand’s Potential: We understand the importance of brand consistency and the impact it has on an event’s success. With EventNook Kiosk 3, organizers can effortlessly showcase their brand’s identity. Our customizable branding options empower organizers to create a visually stunning kiosk that aligns seamlessly with their event’s theme, from logos to color schemes, leaving a lasting impression on attendees.

Embrace Contactless Interactions: In today’s world, safety and hygiene take center stage. EventNook Kiosk 3 is equipped with cutting-edge technology to offer contactless registration and check-in capabilities. Attendees can simply scan QR codes from their smartphones, minimizing physical contact while ensuring a seamless check-in experience. The result? A safer event environment that instills confidence and peace of mind for all attendees.

Fortress of Security: The protection of attendee data is a top priority for us. EventNook Kiosk 3 incorporates advanced security features to safeguard sensitive information. Built with encryption and following industry-standard security protocols, organizers can rest assured that attendee data remains secure throughout the registration and check-in process. Focus on creating an exceptional event experience, knowing that data privacy is handled with utmost care.

Stay Updated on Attendance in Real Time: With our mobile-enabled feature, you can conveniently track the real-time attendance status wherever you are. This allows for seamless coordination and effective communication with your team, ensuring a streamlined event management experience.

Unlock Insights, Make Informed Decisions: Organizers thrive on data-driven decision-making, and EventNook Kiosk 3 delivers valuable insights in real time. With comprehensive analytics and reporting capabilities, organizers can extract valuable information about attendance patterns, check-in trends, and attendee preferences. With these insights, organizers can make informed decisions to enhance future events and maximize attendee satisfaction.

Seamless Integration, Effortless Management: EventNook Kiosk 3 seamlessly integrates with our comprehensive suite of event management tools. From event registration and ticketing to onsite operations and attendee engagement, our kiosk effortlessly syncs with other EventNook modules. This unified ecosystem simplifies event management, saving organizers time and effort while ensuring a seamless experience for organizers and attendees.

Conclusion: EventNook Kiosk 3 sets the stage for a new era of event management, where attendee satisfaction and seamless experiences take center stage. With its sleek design, contactless interactions, robust security features, real-time analytics, and seamless integration capabilities, EventNook Kiosk 3 empowers organizers to unlock the true potential of their events. Embrace the future of event management with EventNook Kiosk 3 and create extraordinary moments that leave a lasting impact on attendees. Elevate your events to new heights and reimagine what’s possible with EventNook Kiosk 3.

Planning the next flagship event or series of events?

If you’re looking for a seamless and stress-free solution for your next major event, we’re here to help! Don’t hesitate to reach out to us – at sales@eventnook.com and our event expert team will arrange a demo and a free consultation.

Learn more: https://overview.eventnook.com/

https://www.eventnook.sg/p/badgeprinting

Streamlining Onsite Registration for WordCamp Asia with EventNook

Posted on 24 Mar 202324 Mar 2023 by eventnook

WordCamp Asia is the first flagship WordCamp in Asia, joining other flagship WordCamps like WordCamp US, Europe, and Centroamérica. Bangkok was chosen as the first host city due to its central location in Asia, accessibility, attractive landmarks, delicious food, and friendly people. This case study showcases how EventNook’s end-to-end event management solution helped streamline the onsite registration process for WordCamp Asia.

Requirements by WordCamp Asia

With more than 1,500 attendees and a diverse range of activities at the conference, the WordCamp Asia team needs to deliver the registration on the event day smart, efficiently, and innovative. These included:

Ensuring a fast and seamless check-in experience for attendees
Communicating all of the attendees with event information
Instantly printing badges for attendees upon check-in
Managing different categories of guests, such as speakers, sponsors, and general attendees
Real-time attendance tracking and monitoring
Admission control for various tracks and activities, including Welcome Party and After Party events

EventNook’s Solution

EventNook provided a comprehensive solution to address WordCamp Asia’s registration challenges, streamlining the entire process and ensuring a smooth experience for all participants.

Fast and Seamless Check-in with QR Scan: EventNook’s check-in system enabled attendees to quickly check in using a QR code sent to their email upon registration. This streamlined the check-in process and minimized wait times, allowing attendees to focus on the event’s activities.
Instant Badge Printing: EventNook’s instant badge printing solution ensured that attendees received their badges as soon as they checked in. This eliminated the need for pre-printed badges and reduced waste while maintaining a professional appearance.
Managing Different Categories of Guests: EventNook’s event management platform allowed WordCamp Asia to categorize guests into different groups, such as speakers, sponsors, and general attendees. This helped the event staff to provide personalized service and manage access to various event areas.
Real-Time Attendance Tracking: EventNook’s real-time attendance tracking feature enabled WordCamp Asia organizers to monitor the number of attendees at any given time, ensuring that the event remained within capacity and complied with safety regulations.
Admission Control for Different Tracks and Activities: EventNook’s admission control feature facilitated efficient management of access to various tracks and activities, including the Welcome Party and After Party events. This ensured that only authorized attendees could enter specific areas, creating a secure and organized event environment.

Check out the video below to learn how the guests can check in the event with no queue and fuss-free experience.

Conclusion

By partnering with EventNook, WordCamp Asia successfully managed a large-scale event with a diverse range of activities, while providing a seamless and efficient registration experience for all attendees. The combination of QR scanning, instant badge printing, real-time attendance tracking, and admission control allowed WordCamp Asia to deliver a memorable event that met the needs of its guests and organizers alike.

Feedback from the organizer – Jon @ HumanMade

[10:33 am, 22/02/2023] Jon Ang (HumanMade): Hello Joe! Your team went over and beyond! We are very happy with your services

About EventNook

EventNook is based in Singapore, and we are one of Asia’s leading event technology companies. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. We have empowered event organizers and planners to create a successful series of events.

If you are looking for an event technology and registration solution partner to organize your next major event, drop us a note. Our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

EventNook empowers Google For Indonesia 2022 with onsite registration management

Posted on 16 Dec 202216 Dec 2022 by eventnook

Google for Indonesia is back in its seventh edition on 7th December 2022, and this year it is held as an in-person event and through online streaming. The event brought industry leaders, educators, and several ministers in Indonesia on how to innovate together and take advantage of the best technology from Google to support Indonesians everywhere through various programs and initiatives.

EventNook was tasked with helping to streamline the onsite registration process for more than 3,000 attendees. The event required onsite registration and badge printing for all attendees, which had the potential to create long lines and delays. EventNook Kiosk Smart check-in with QR Code, instant badge printing, and comprehensive onsite administration tools make the registration process fast, smooth, and seamless.

Watch a quick snapshot of an Onsite Registration Process

Challenges:

A fast, smooth, and well-organized registration process is critical for Google to reflect its top global brand image and the first impression for an entire event experience.
Onsite registration and badge printing for 3,000 attendees could be time-consuming and create long lines. All guests must be efficiently checked in within 45 to 60 minutes before the opening speech.
The registration process needed to be efficient and seamless to provide a positive experience for attendees
The event organizers needed a reliable and user-friendly system to manage onsite registration and badge printing.

Solution:

We supported our client WeAreMCI – MCI Group in implementing an onsite event registration and instant badge printing system. The system included tablets for attendees to self-register and print their badges on demand. The tablets were equipped with QR Scan to verify the guest and validate identity. Attendees simply scanned their tickets and ID, and their badges were printed immediately.

We provided the badge with a tear-resistant, stylish, and environmentally friendly badge. It saves the requirement of having a plastic badge holder and an extra 1 minute per guest for inserting the badge into the plastic holder.

Our eventnook team with the event team to take the lead on setting up the registration counters and coordinating with the event team for the event day registration flow and planning.

Results:

The onsite event registration and instant badge printing system was a success, with 95% of attendees completing the registration process in under 2 minutes without waiting time.
The system was user-friendly and efficient, with minimal delays or issues.
Attendees reported a positive experience with the registration process, with many noting the convenience and speed of the system.
The event organizers smoothly managed onsite registration and badge printing, with minimal staff required to assist attendees.

Conclusion:

By implementing an onsite event registration and instant badge printing system, the event was able to streamline the registration process and provide a smooth and seamless experience for attendees. The system was efficient and user-friendly and significantly improved the registration process.

About EventNook

EventNook is based in Singapore, and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. We have empowered event organizers and planners to create a successful series of events.

Best Practices for Protecting cUSTOMER DATA FOR Event Team

Posted on 11 Oct 2022 by eventnook

Your team security is as strong as your weakest link.

The security and safety of customer data will be of utmost importance for building a trusted relationship with your customer and audience.

An organization committed to the safety of its customer data starts with a simple good habit and regular check-ups. It must be an intentional discipline to achieve it, similar to customer satisfaction and high standard in the team.

The checklist that requires habit for an event team

#	Practice	Compliance Requirement
1	Use a strong password to access the company tools and services avoid using simple passwords such as password123	100%
2	Use a strong password to access the company tools and services. Avoid using simple passwords such as password123	100%
3	Never leave the computer or devices open ( without locking the screen) when you are away from your desk. This especially happens a lot with onsite at the event venue.	100%
4	Device Lost – if you lost the device that has access to the company data, immediately inform the company to lock the device, remove the key from the device, and change the Password immediately.	100%
5	Avoid Saving Passwords for sites that have sensitive customer data.	100%
6	Be Careful installing 3rd party plugins that track or steal your credential (such as username/password) and customer data. E.g., Gmail plugin, Chrome plugin, etc., especially the plugins that are not legitimate and collect data secretly.	100%
7	Regular Cleanup – safely remove the temporarily downloaded customer data (excel / CSV) in your local devices/laptop for technical and customer support. It’s usually downloaded to the Download folder / a drive on your devices	100%
8	Use 2FA Authentication wherever available	100%
9	Use a Secure and legitimate VPN service. If you need to use the VPN, be careful using some free VPN services that may collect your data.	100%
10	Avoid sending or transferring the customer data via Chat services such as WhatsApp / Telegram, etc.For the data transfer for work purposes, strictly use the company email provided by the companyAvoid using the personal email for all company matters	100%
11	Avoid sending the excel sheet without password protection (For data such as the customer’s registration data that requires PDPA compliance and avoid breaching)	100%
12	Avoid sending the customer data to a non-authorized person from the customer team and without verification. When the data is sent, the company email must be used to transfer the data.	100%
13	Avoid sharing the username and Password when you need to share the username and password login access. Instead, send the username and Password in a separate communication.	100%
14	Keep up-to-date software updates for your devices with the latest security update and patches	100%

Work Collaboration and Document

#	Practice	Compliance Requirement
1	Use Google Drive for all work documents. When the file is shared, try not to share it as public unless it has no important data. Share it to only people who are involved.	100%
2	If the cloud PC is provided for work, all work must be done in the cloud PC.	100%
3	If the mobile device is provided for work, all work activities and apps such as Gmail, Chat, etc must be done on the company device. If you have to use personal device, ask approval from the company for accessing the company works from your personal devices.	100%

Onsite Event Support – Best Practices

#	Practice	Compliance Requirement
1	the items above –	100%
2	Shred the paper that has all personal data information such as guest list after the event is over	100%
3	Log out from all websites, apps, and tools after the event. The rental laptop and mobile devices must clear all the cache in the browser and log out of all the event apps and administrative websites properly.	100%
4	Change the Password – if you have given your Password to external temp staff/event team members	100%
5	Never give your admin password that has access to all other customer data for support to external temp staff	100%
6	Suppose you signed an NDA confidentiality agreement with the customer. In that case, you must get the temp staff or external contractors to sign the NDA for event support or brief them on the requirement of data confidentiality.	100%

About EventNook

If you are looking for an innovative event platform to organize your school activities, drop us a note, and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

How school open house events are using EventNook registration platform to increase attendance

Posted on 23 May 202224 May 2022 by eventnookteam

Choosing the right school is often seen as a major milestone for students and their parents. Asides from the academic achievements, many students are placing more emphasis on how the schools can aid and guide them in their holistic development.

Open houses play an important role for the schools to attract and recruit a new batch of students every year. It is often seen as the first impression of the school to impress and welcome aspiring students. The students, with their parents, can get to understand more about the programs and experience the schools offer through opportunities to meet with the senior students and teachers before making their decisions.

EventNook is proud to have empowered several local and international schools based in Singapore by digitalizing the registration and check-in processes for the open houses and various activities.

With various activities such as guided tours, the Principal’s address, and sharing sessions by the faculty, there is a need to ensure that the crowd control is being well managed. We have received numerous feedback that managing the registration and crowd manually proved to be very time-consuming and taxing. With space limitations as one of the major constraints, most schools face the same problems when receiving a high registration rate from aspiring students and their parents.

As the world and technologies have evolved, manual registration, like in the old day, is not acceptable anymore. Schools have to do engagement and promotion of the upcoming activities on social media channels timely.

As the world evolves, technologies become readily available to help ease the slow, manual processes of the good old days. Digitalization and engaging the students through social media channels become inevitable for most schools.

The ease of the registration process and the timeliness of marketing with email reminders play a critical role in a successful turnout rate, even for schools that do not have any problems with garnering the interest of students. When the registration process is too deemed to be too troublesome, it will have an increased frustration which will have a huge impact on the registration and turnout rate.

**Registration by timeslot and capacity control example**

EventNook has helped several schools and their administration teams run their events efficiently and effectively. With innovative ways of managing the event registration process, engagements have increased significantly, and the team can focus more on creating a better experience for the students.

The school team can easily manage the entire event with a simple and user-friendly administrative portal.

EventNook’s simple and powerful event registration management platform

With EventNook, schools can professionally create and manage their open house event in minutes and create and launch Event Websites, Ticket Sales, and Registration in minutes. Here are some of our main features that can be utilized in managing your Open House event:

Launch event site in minutes
The automated end-to-end registration process
Managing booking and timeslot with capacity control
Automated emails, such as Confirmation emails, Reminder Emails, etc.
Monitor attendance status in real-time
Smart Check-in with QR Scan and onsite registration process

Here is how EventNook check-in manages guest registration at the event

We also provide onboarding assistance, such as product training to onsite training, so you are in good hands to run a big school event. EventNook has cooperated with a number of schools in order to manage their open house event greatly. We are glad that the schools trust our services. We look forward to participating in more educational communities for years to come.

[Case Study] How EventNook Empowers Corporate Conferences with Seamless and No Queue VIP Registration Experience

Posted on 26 Apr 202210 May 2022 by eventnookteam

Cities of the Future is an annual event hosted by IMG that discusses innovative solutions and technologies to build the connected city of the future in the ASEAN cities. This event is taking place at Hilton Orchard on Wednesday, 2 March 2022.

This gathering of civic, corporate, and startup leaders, all of whom are involved in driving the growth, planning, and development of ASEAN cities, looked at city development strategies as well as the deployment of new solutions and technology to create the connected city of the future. A full day of case studies, panels, keynotes, roundtables, pitching, and workshops was held for delegates.

For two years in a row (2021 and 2022) EventNook has helped them in succeeding the event. We provided the smart and seamless check-in with a badge printing solution for this event to streamline the onsite registration process but still stick to the safe management measures (SMM) provided by Singapore Tourism Board (STB) and directly worked with the event organiser.

In this event, we provided several services as mentioned below:

EventNook Onsite Mobile Kiosk Check-in System with QR code
Onsite Instant Badge Printing
Comprehensive Equipment Rental and Setup
Onsite Event Day Technical Supervision

Onsite Mobile Kiosk Check-in with QR Code

To minimize the touchpoints on the event site, QR Code check-in is really helpful. The delegates only need to show their QR Code to the screen of a gadget that is connected to the badge printer and they will be seamlessly checked-in in 3 seconds.

Zone and Table Number

Due to the Covid-19 cases in Singapore, the Safety Management Measure allowed conducting events with zoning requirements to prevent more spread of the virus. As for the MICE events, the guests are generally provided with the designated sear. The organizer can easily send out each guest’s zone and table number through email with one click. The email can be personalized. This detailed information on zone and table numbers will help the guests to proceed to their seats in a well-organized process.

Personalized Email Template

For events, an email blast is needed to inform the delegates about important details related to the event. It could be a Confirmation Email, Pending Email, Cancellation Email, or any other kind of information that can be sent through email. With our feature, event managers can personalize the content of the email depending on what is needed, consisting of the Zone and Table Number. No need to send each zone and number one by one but it can be easily done with one click.

Instant Badge Printing

We provided Instant Badge Printing with environmentally friendly badge paper and don’t require additional plastic badge holders. Besides saving the earth from plastic waste, it also saves more waiting time for inserting the badge inside the holder.

Equipment Rental and Setup

To access the onsite check-in and badge printing, the organizer will need the equipment, such as an iPad and badge printer. Some organizers might not have their own iPad and badge printer so we give them a solution by renting our products and being set up by our team. It will ease the process since the organizer doesn’t need another vendor to provide the equipment.

The organizer can also monitor the attendance in real-time to see the guest registration status, how many guests, VIPs, speakers, and delegates have arrived, and how many haven’t to do coordination with the other team members. It can be monitored through EventNook Kiosk App or the website.

EventNook is proud to take part in a success story of another successful corporate conference that discussed innovative solutions and technologies to build the connected city of the future in the ASEAN cities.

Make your event fast and seamless with a smart event delegate experience. Contact us at hello@eventnook.com for more information and free consultation.

About EventNook

If you are looking for an innovative event platform to organize your next corporate events or conferences, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[CASE STUDY] How EventNook Helped IMAS – Bloomberg Investment Conference 2022 with Our Event Technology

Posted on 18 Apr 202210 May 2022 by eventnookteam

Bloomberg Investment Conference is an annual event held by the collaboration of IMAS and Bloomberg. Each year they discover several topics of investment related to global warmings, like 1) Navigating the Headwinds, 2) Transition Finance in Asia: What Does an Effective, yet Inclusive Transition Look Like?, and 3) Integrating ESG into Investment Frameworks – Is there an Optimum Model?.

This year, EventNook is happy to help with the onsite registration management of this event using our event technology. As their event is planned while zoning requirements are still required, the organizer can seamlessly send the invitation to all guests with their zones in one click without sending it manually one by one.

Onsite Registration with Badge Printing

A long queue line of delegates and a slow onsite registration process will be a hassle for both the organizers and delegates. This also shows that the event hasn’t been prepared well by the organizers. To prevent this from happening, EventNook provides fast and seamless onsite registration with a badge printing process. When the delegates receive the conference invitation, they will receive the QR Code that later will be used for the check-in process. Once their check-in is successful, the printer will automatically print the badge in 2 seconds.

Equipment Rental and Onsite Supervision

EventNook provided comprehensive onsite support including equipment rental, onsite setup, and supervision to run the registration smoothly and very successfully. We will do the fuss-free equipment set up on the venue and will provide you with onsite supervision to prevent unwanted things from happening.

About EventNook

EventNook is based in sunny Singapore and we have empowered events from 21 countries and counting. We have been supporting a range of events from various organizations – small non-profit organizations to top brands such as Google, IBM, EY, Deloitte, etc.

If you are planning to organize events and looking for the right event registration management solution, please contact us [EventNook – Contact Us] for a free trial and consultation.

[CASE STUDY] How Raffles Institution Utilizes EventNook for Their Events

Posted on 8 Apr 202210 May 2022 by eventnookteam

Raffles Institution is a leading Singaporean pre-tertiary institution in Singapore, founded in 1823, with many notable and successful alumni. As a leading school that has been established for two centuries, the school has evolved and adopted innovative technologies in administration processes, teaching methods, and programs.

EventNook has been a proud event technology partner in providing innovative event registration platforms for school activities and events such as Symposium, Open House, Student Conference, and all other school activities. The adoption and living by innovative technology and solutions also indirectly inspire their students to think innovatively through experiencing the technology such as event management.

With the EventNook platform, the students and the school event committee can easily create and launch the event registration site or ticket sales in minutes and they can efficiently manage the school events with a small team with a similar capacity to the professional and corporate event managers could achieve.

The following are some of the key features the school events team utilises to manage all of their school events and activities:

Create Event Website
Customizable Online Registration Form
Online Ticketing with seamless online payments for school ticketed events
QR Code e-Ticketing for attendance and admission control
Automated Communication such as Event Reminder Email, Post-Event Thank you email, etc
Smart Check-in with QR Code
Real-time registration and attendance reporting

A compliment from the Dean of School

It’s been many years since we’ve started the partnership with Eventnook and I think RI has greatly benefited from it. Thank you for your support!

We are also greatly appreciative of the Raffles Institution that trusted in our service and partnership with. We look forward to being part of the education community for years to come.

EventNook is based in Singapore and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. In doing so, we have empowered event organizers and planners to create a truly successful series of events.
If you are looking for an innovative event platform to organize your school activities, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[NEWS] UPDATED SAFETY MANAGEMENT MEASURES (SMM) OF SINGAPORE FOR EVENTS EFFECTIVE FROM 29-MAR-2022

Posted on 30 Mar 20224 May 2022 by eventnookteam

We are happy to share the newest updates of SMM MICE events in Singapore and we would like to share the key points from SACEOS and STB for event planners and event professionals who are planning for physical events in Singapore. This updated SMMs is effectively started on 29 March 2022.

Event Organisers and Event Venues (collectively, EOs) do not need to submit an application to STB and the Ministry of Trade and Industry (MTI) to hold a MICE event. i.e. EOs may proceed to organise the MICE events and ensure all SMMs are met.
Safe distancing of at least 1 metre between groups of up to 10 participants is required for all mask-off settings e.g. during meals, amongst unmasked speakers.
Mask wearing remains mandatory indoors, but not in outdoor settings or where allowed at law (e.g. when engaging in strenuous physical exercise, eating, drinking, etc.).
The following event capacity limits apply:

a) Events with ≤1,000 participants at a time: no capacity limit.

b) Events with >1,000 participants at a time: capacity is limited to 75% of the maximum number of individuals specified in the most recent approval under section 55 of the Fire Safety Act 1993, or 75% of the fixed seating for the Event Venue, whichever is the higher. Participants must, as far as is reasonably practicable, be evenly spread out when present in the event venue.

Live performances will be permitted.
The total capacity at any point in time will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc. EO staff and external service providers who are present at the event venue are included.
The total capacity at any point in time will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc. EO staff and external service providers who are present at the event venue are included.

We are glad that more physical event are coming back in Singapore. We are looking forward to have great experience in events with you. Do not hesitate to contact us at hello@eventnook.com.

About EventNook

If you are looking for an innovative event platform to organize your events or conferences, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[News] Updated Safety Management Measures (SMM) of Singapore for MICE events effective from 15-Mar-2022

Posted on 15 Mar 202216 Mar 2022 by eventnookteam

We are happy to share the recent updates of SMM MICE events in Singapore and we would like to share the summary of notes from SACEOS and STB for event planners and event professionals who are planning for physical MICE events in Singapore.

SACEOS and STB have made the summary of SMM for MICE events to understand easily and we would like to share their updates from the newsletter as below with the event industry.

SMMs for MICE events from 15 March 2022

1) Safe distancing is encouraged but not required between individuals or groups in all mask-on settings.

2) Safe distancing of at least 1 meter between groups of up to 5 participants is required for all mask-off settings e.g. during meals, unmasked speakers.

3) No limit on the maximum number of participants provided the event venue can accommodate

4) No zoning requirements

5) No distinction between seated events (e.g. conferences) and roaming events (e.g. trade shows)

6) Live performances, where incidental, will be permitted.

Event Capacity Limits

1) Events with ≤1,000 participants at a time: no capacity limit.

2) Events with >1,000 participants at a time: capacity is limited to 50% of the maximum number of individuals specified in the most recent approval under section 55 of the Fire Safety Act 1993, or 50% of the fixed seating for the Event Venue, whichever is the higher. Participants must, as far as is reasonably practicable, be evenly spread out when present in the event venue.

3) The total operating capacity at any point in time will include all participants of the event, including exhibitors, media attending the event, speakers, participants’ liaison officers, etc.

4) EO staff who are also participating in the event (e.g. as speakers, audience members, etc.) are included in the total operating capacity. All other EO staff and external service providers are excluded.

Up to 50 participants^ at a time	More than 50 participants at a time
Safe distancing of at least 1 metre between groups of up to 5 participants where masks are not worn.	[From 15 March 2022] Capacity limit of 50%[3] for events with >1,000 participants at a time. No zoning requirements Safe distancing of at least 1 metre between groups of up to 5 participants where masks are not worn.
Adhere to Safe Management Measures (SMMs) at the Workplace by the Ministry of Manpower here. MICE event application is not required. ^includes Event Organisers but excludes premises staff at third party venues	Both the Event Organiser and Event Venue (collectively, EOs) must submit an application for STB’s assessment and for the Ministry of Trade and Industry (MTI) to approve the EO carrying out the event.
An individual must be: a) fully vaccinated*, or b) within the 180-day exemption period after recovery from COVID-19.

Application Process

1) Apply at https://go.gov.sg/submit-wre-mice

2) The following information and documents are required to complete the application:

a) Event itinerary including floorplan (PDF, max 10 MB) and

b) Applicant’s details e.g. UEN details of event organizers and venues

3) Each MICE event and its related marketing efforts may be carried out only after receiving written approval from MTI. Please note that MTI has the right to impose stricter/additional SMMs or vary some SMMs.

4) EOs must submit their application at least 1 month prior to each MICE event. STB and MTI will take up to 14 business days to assess each application.

For any inquiries on the application process, please contact businessevents@stb.gov.sg

Useful Links

STB: Safe Management Measures for MICE Events

STB: Checklist on Safe Management Measures for MICE events

STB: MICE Events – Frequently Asked Questions (FAQs)

MOM: Requirements for Safe Management Measures at the workplace

MOM: Checklist of Workplace Safe Management Measures

MOM: FAQs on Safe Management Measures at the workplace

We are looking forward to welcoming more physical events ahead. Do not hesitate to contact us at hello@eventnook.com.