Tag: Onsite Badge Printing

EventNook empowers Google For Indonesia 2022 with onsite registration management

Posted on by eventnook

Google for Indonesia is back in its seventh edition on 7th December 2022, and this year it is held as an in-person event and through online streaming. The event brought industry leaders, educators, and several ministers in Indonesia on how to innovate together and take advantage of the best technology from Google to support Indonesians everywhere through various programs and initiatives.

EventNook was tasked with helping to streamline the onsite registration process for more than 3,000 attendees. The event required onsite registration and badge printing for all attendees, which had the potential to create long lines and delays. EventNook Kiosk Smart check-in with QR Code, instant badge printing, and comprehensive onsite administration tools make the registration process fast, smooth, and seamless.

Watch a quick snapshot of an Onsite Registration Process

Challenges:

  • A fast, smooth, and well-organized registration process is critical for Google to reflect its top global brand image and the first impression for an entire event experience.
  • Onsite registration and badge printing for 3,000 attendees could be time-consuming and create long lines. All guests must be efficiently checked in within 45 to 60 minutes before the opening speech.
  • The registration process needed to be efficient and seamless to provide a positive experience for attendees
  • The event organizers needed a reliable and user-friendly system to manage onsite registration and badge printing.

Solution:

We supported our client WeAreMCI – MCI Group in implementing an onsite event registration and instant badge printing system. The system included tablets for attendees to self-register and print their badges on demand. The tablets were equipped with QR Scan to verify the guest and validate identity. Attendees simply scanned their tickets and ID, and their badges were printed immediately.

We provided the badge with a tear-resistant, stylish, and environmentally friendly badge. It saves the requirement of having a plastic badge holder and an extra 1 minute per guest for inserting the badge into the plastic holder.

Our eventnook team with the event team to take the lead on setting up the registration counters and coordinating with the event team for the event day registration flow and planning.

Results:

  • The onsite event registration and instant badge printing system was a success, with 95% of attendees completing the registration process in under 2 minutes without waiting time.
  • The system was user-friendly and efficient, with minimal delays or issues.
  • Attendees reported a positive experience with the registration process, with many noting the convenience and speed of the system.
  • The event organizers smoothly managed onsite registration and badge printing, with minimal staff required to assist attendees.

Conclusion:

By implementing an onsite event registration and instant badge printing system, the event was able to streamline the registration process and provide a smooth and seamless experience for attendees. The system was efficient and user-friendly and significantly improved the registration process.

About EventNook

EventNook is based in Singapore, and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. We have empowered event organizers and planners to create a successful series of events.

If you are looking for an event technology and registration solution partner to organize your next major event, drop us a note. Our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[Case Study] How EventNook Empowers Corporate Conferences with Seamless and No Queue VIP Registration Experience

Posted on by eventnookteam

Cities of the Future is an annual event hosted by IMG that discusses innovative solutions and technologies to build the connected city of the future in the ASEAN cities. This event is taking place at Hilton Orchard on Wednesday, 2 March 2022. 

This gathering of civic, corporate, and startup leaders, all of whom are involved in driving the growth, planning, and development of ASEAN cities, looked at city development strategies as well as the deployment of new solutions and technology to create the connected city of the future. A full day of case studies, panels, keynotes, roundtables, pitching, and workshops was held for delegates.

For two years in a row (2021 and 2022) EventNook has helped them in succeeding the event. We provided the smart and seamless check-in with a badge printing solution for this event to streamline the onsite registration process but still stick to the safe management measures (SMM) provided by Singapore Tourism Board (STB) and directly worked with the event organiser.

In this event, we provided several services as mentioned below:

Onsite Mobile Kiosk Check-in with QR Code

To minimize the touchpoints on the event site, QR Code check-in is really helpful. The delegates only need to show their QR Code to the screen of a gadget that is connected to the badge printer and they will be seamlessly checked-in in 3 seconds. 

Zone and Table Number 

Due to the Covid-19 cases in Singapore, the Safety Management Measure allowed conducting events with zoning requirements to prevent more spread of the virus. As for the MICE events, the guests are generally provided with the designated sear. The organizer can easily send out each guest’s zone and table number through email with one click. The email can be personalized. This detailed information on zone and table numbers will help the guests to proceed to their seats in a well-organized process.

Personalized Email Template

For events, an email blast is needed to inform the delegates about important details related to the event. It could be a Confirmation Email, Pending Email, Cancellation Email, or any other kind of information that can be sent through email. With our feature, event managers can personalize the content of the email depending on what is needed, consisting of the Zone and Table Number. No need to send each zone and number one by one but it can be easily done with one click. 

Instant Badge Printing

We provided Instant Badge Printing with environmentally friendly badge paper and don’t require additional plastic badge holders. Besides saving the earth from plastic waste, it also saves more waiting time for inserting the badge inside the holder. 

Equipment Rental and Setup

To access the onsite check-in and badge printing, the organizer will need the equipment, such as an iPad and badge printer. Some organizers might not have their own iPad and badge printer so we give them a solution by renting our products and being set up by our team. It will ease the process since the organizer doesn’t need another vendor to provide the equipment. 

The organizer can also monitor the attendance in real-time to see the guest registration status,  how many guests, VIPs, speakers, and delegates have arrived, and how many haven’t to do coordination with the other team members. It can be monitored through EventNook Kiosk App or the website. 

EventNook is proud to take part in a success story of another successful corporate conference that discussed innovative solutions and technologies to build the connected city of the future in the ASEAN cities.

Make your event fast and seamless with a smart event delegate experience. Contact us at hello@eventnook.com for more information and free consultation.

About EventNook

EventNook is based in Singapore and we are one of the leading event technology companies in Asia. Our mission is to continue to build a scalable event management platform by simplifying and, in many ways, redefining the old event management process. We take into account every event we have assisted in managing, and using this insight, we have optimized our use of the latest innovations in cloud and mobile technologies. In doing so, we have empowered event organizers and planners to create a truly successful series of events.

If you are looking for an innovative event platform to organize your next corporate events or conferences, drop us a note and our event success team will be glad to assist your school events successfully. Learning more about EventNook – https://www.eventnook.sg

[Case Study] How EventNook helped the Shipyard Naming Ceremony with fast and seamless registration management

Posted on by eventnookteam
Shipyard Naming Ceremony Event in Singapore

In December 2021, EventNook has helped Sembcorp Marine with its event registration management system for the Shipyard Naming Ceremony event of the Regional Production Facility (RPF) for Shell Offshore Inc which was successfully completed and ready to commission. It’s named Vito [Learn more].

Sembcorp has decided to do the in-person physical event with special guests who are the engineers, staff, and VIP guests who have contributed to this significant project. The event planner got only less than 10 days to make it happen as it was the last-minute approval to host the physical event. The event team has to make it happen very quickly and efficiently to manage the event invitation, registration (RSVP), and onsite guest management with safe management measures (SMM).

Here is how guests check-in with EventNook Check-in Kiosk and instant badge printing.

Onsite Guest Check-in and Badge Printing on Shipyard Naming Ceremony

The EventNook helped the organizer with the following services to streamline the event management and manage efficiently in a timely manner when the lead time is very short.

  • RSVP with Zone Assignment (Up to 50 guests per zone)
  • Automated Event Reminder Email Blast
  • Equipment Rental and Onsite Registration Supervision

With a simple and easy-to-setup EventNook Registration Platform, the organizer can easily set up the online event registration site in 30 minutes without product training and he sent out invitations to all guests to simply RSVP online immediately. As the online registration site is mobile-friendly, the guests can easily RSVP in less than 2 minutes on the go via their mobile.

Once the guests complete the registration, the confirmation email will be immediately sent to their registered email along with the QR Code that later will be used for the Touchless Smart QR Code Check-in.

EventNook provided Equipment Rental and Fuss-free Onsite Setup for the event. It’s very important for the organizer not to have a long queue and long waiting time at the registration counter with a minimum touchpoint in this COVID-19 Pandemic. With EventNook’s fast and touchless QR check-in process, the guests can check-in and collect their badge in 3 seconds. The attendees checked into four different zones and when they arrived by shuttle buses with 40 attendees in a time, it only took around 3-5 minutes for them to check in.

Since our onsite check-in platform provides a real-time attendance dashboard, the organizer can coordinate efficiently with Emcee and its team to kick start the ceremony.

The organizer is delighted with the fast, smooth, and innovative registration process as it gave a great experience to their guests attending the naming ceremony on the auspicious day of the shipyard.

We are happy that the event runs smoothly and are delighted to have a contribution to this event. Are you planning an event that requires a fast and seamless event registration service? Do not hesitate to contact us at hello@eventnook.com and we will be glad to provide a free consultation.

ABOUT EVENTNOOK

EventNook is based in sunny Singapore and we have empowered events from 21 countries and counting. We have been supporting a range of events from various organizations – small non-profit organizations to top brands such as Google, IBM, EY, Deloitte, etc.

If you are planning to organize events and looking for the right event registration management solution, please contact us [EventNook – Contact Us] for a free trial and consultation.

EventNook helped Cities of the Future event with smart check-in and onsite registration management

Posted on by eventnook

Singapore has been piloting MICE events with up to 250 pax since phase 3 of re-opening in Dec-2020 and it has recently increased the event size of up to 750 attendees with Safety Management Measures (SMMs) starting from 24-April-2021.

Cities of the Future hosted by IMG and organized by Unbound, the inaugural Cities of the Future conference took place on Wednesday, 28 April 2021, at the Raffles City Convention Centre, Singapore. This prestigious, invite-only event coincided with the HSBC Women’s World Championship LPGA golf tournament. This gathering of civic, corporate and startup leaders, all involved with driving the growth, planning and development of ASEAN cities, explored city development strategies and deployment of innovative solutions and technologies to build the connected city of the future. Delegates participated in a full day of case studies, panels, keynotes, roundtables, pitching and workshops.

EventNook provided the comprehensive onsite management solution for the Cities of the Future event to manage the guests registration smoothly according to the guideline of the Safe Business Events framework and safe management measures (SMM) provided by the Singapore Tourism Board (STB) and worked closely with the organizer to run the registration flow smart, professional and hassle-free.

For this event, we provided the Cities of Future team with the following services:

  • EventNook Onsite Mobile Kiosk Check-in System with QR code
  • Onsite Instant Badge Printing
  • Comprehensive Equipment Rental and Setup
  • Onsite Event Day Technical Supervision

Safe Check-in with Safe Distancing Requirement

The delegates must be assigned into Zone, Cohort, and Table Number as well as registration time-slot to avoid the crowd at the registration counter. The organizer requires an efficient and effective process to manage the guest list with that arrangement as well as sending out the personalized information to all guests in a timely manner.

How did we help the Cities of the Future with smart, efficient and seamless registration?

EventNook onsite management tool provides the essential features that allow organizers to manage the guest information with assigning Zone, Cohort, Table Number and Registration timeslot and personalized e-ticket with a stunning custom-designed corporate brand and event theme.

Prior to the event, the delegates will receive an email with personalized information such as Zone, Cohort, etc., and the QR Code e-ticket to check-in at the venue upon arrival and collect a badge instantly. The whole process for guest registration and collection of badges is done in less than 10 seconds.

With the comprehensive and personalized information such as Zone, Table, etc. provided to the guests, the delegates can proceed to their seats without any confusion or requiring to wonder where they have to proceed with.

Touchless check-in

With QR Code check-in, there is a very minimum touchpoint and the delegates don’t have to touch with the device and registration staff. The delegate just easily shows the QR code (as in the video below) to the screen and it’s done fast and seamlessly. The check-in and printing the badge took 3 seconds only.

Environmental Friendly Badge

EventNook also provided instant badge printing with a type of paper badge that doesn’t require an additional plastic badge holder. It saves having hundreds of plastic badge holders and also removed an additional step of having to insert the badge into the holder. That saves an additional 1 or 2 minutes of waiting time for every guest. The delegates can just move like Scan and Go!

Monitoring the attendance in real-time

Since the eventnook platform provides the real-time guest registration status from an app, the organizer can monitor whether all guests, VIP and speakers have arrived and able to coordinate with the event team and host to start the event.

QR code e-ticket

Here is a video of the touchless smart check-in registration:

Touchless check-in using QR code and Instant Badge Printing

We are glad to be an event technology partner of an inspiring, Cities of The Future event organized by UNBOUND and help out making the event experience great! Again, Congratulations to the UNBOUND team, and we look forward to supporting UNBOUND events in the future.

5 Most Common Event Management Mistakes Which Could Compromise Your Privacy

Posted on by veratanevnk

Only 3% of cyber crimes are due to technical flaws and weak security. Then what are the causes for the other 97% of cyber crimes? According to Medium, employee errors are responsible for the majority of security and privacy breaches. All it takes is one unknowing employee to click on a malicious link, or to leave an unlocked laptop unattended, for an organisation’s personal data records to be leaked. In the events industry, while we collect a lot of personal data, we have also spotted many experienced companies with negligent practices throughout the course of our business.

Here are the top mistakes made by event management companies

#1 ‘Find your own names’

It can be really chaotic during event registrations, especially when there are so many people streaming in all at once. Searching for names from a huge pile of name badges is like searching for a needle in a haystack and you may be tempted to take what seems to be the easiest way out: Pre-printing name badges with personal information on it and displaying it on the table for all to see. Although having more pairs of eyes searching may help you save time, you may receive complaints regarding potential personal data breach as you are revealing your guests’ data for everyone else to see.

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Revealing all personal data to your guests: A potential personal data breach!

What can I do then? Either hide these name badges behind the counter where only your event staff can see, or use a smart QR check-in and onsite badge printing service where you can print name badges instantly in under 2 seconds after the guest registers with a QR code.

Image result for eventnook badge printing
Mobile QR Check-In Kiosk with Instant Onsite Badge Printing

#2 Not disabling ‘ Auto-Fill ‘ function

This is a common mistake when you need your guests to key in their personal data on digital devices on the spot, for walk-in registrations or lucky draws. When your device’s auto-fill is enabled, just keying in an alphabet or a number could reveal a whole list of related personal data of previous registrants. Don’t put yourself at risk of personal data breach, remember to disable ‘Auto-Fill’.

#3 Using sign-in books

Even if you don’t use digital devices to register your guests, you still have a high chance committing a privacy breach if you use sign-in books. Imagine if you are holding a recruitment event and you have your potential candidates register in the sign-in book. A potential candidate could glance through the names who could be vying for the same role and could find ways to undermine the other candidates when speaking to the potential hiring managers.

You could either have your event crew register your guests themselves after verifying their identity by requesting for their business cards or last 3 digits of NRIC number.

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#4 Forgetting to log out

At EventNook, many event organisers rent our iPads for registrations and use our event management software to track their ticket sales and attendees. However, after the event, we noticed that many would forget to log out of our application on the iPads. This could be a problem if we passed on the iPads to the next event manager, as they could access the previous records and sensitive data.

Hence as part of our best practice, the EventNook team will always ensure that these personal data would not be accidentally passed on to others as we will always do a check to ensure all accounts are logged-out, before handing the device over.

#5 Event part-timers’/volunteers’ error

No matter how careful you are with personal data, you must ensure that your event helpers are as cautious as you are. Many event managers are aware of such privacy risks, yet they forget to thoroughly brief the rest of the team about the do’s and don’ts when handling personal data.

If you have an event coming up, as a manager, it is your responsibility to look for a reliable vendor who will protect your attendees’ data. At EventNook, we respect the privacy of all individuals and strive to provide the ease of mind to all our customers when handling personal data. If you have any concerns regarding data protection for your events, or if you simply want to know more about our privacy policy, please email: hello@eventnook.com

Are Your Customers Questioning Your Business’ Data Protection Practices? Here’s How You Can Gain Their Trust.

Posted on by veratanevnk

In our previous post, we shared how individuals can take responsibility in ensuring their personal data stays protected. Now that many individuals are educated, they are more aware of how to make informed choices when choosing an organisation to safe keep their personal data.  How then, as a business that collects personal data for processing, assure your customers that their personal data are in safe hands? 

First and foremost, your customers will only trust you if you practice what you preach. Here are some rules-of-thumb you should adhere to:

#1 obtain consent

Firstly, you have to obtain either verbal, written, or even deemed consent for any personal data to be collected.

What constitutes as consent would include: Voluntary provision or cases where it is reasonable to voluntarily provide the data. Your customers also have a right to withdraw your consent at any time. One example would be the Do Not Call (DNC) registry where individuals can opt out of receiving unsolicited marketing messages and calls. Should your business be involved in telemarketing, you should ensure that numbers subscribed to the Do Not Call (DNC) Registry should not be contacted for marketing purposes. Each offence would incur a fine of up to $10,000 or face imprisonment. B2B marketing calls or messages sent to other organisations do not fall under the purview of the DNC Registry. 

How do businesses check what numbers are registered on the DNC registry?

  1. Create an account at a one-time fee of $30 ($60 for overseas companies) to gain access to the DNC system
  2. You can enter up to 10 phone numbers manually at one time. Results of the search are displayed immediately
  3. To check >10 numbers at one time by uploading a CSV file containing a list of all 8-digit Singapore telephone numbers. The results will be available for download after 24 hours
  4. All results are valid for 30 days.

#2 Inform your purpose

Once you have obtained consent, the personal data collected can only be processed in an appropriate manner and for a reasonable purpose. You must ensure that your customers are informed of the purpose for which the personal data is being collected.

Every time you need to collect personal data from individuals, be it online or offline, try to have its purpose written down clearly (See image below).

Sample Consent Clause for Membership Application Inform purpose

#3 allow access

Individuals have the right to request we provide access to and make corrections to their personal data. There are some exceptions, such as cases in which providing access would cause immediate harm to the safety, or physical or mental heath, of the individual; threaten the safety, or physical or mental health, of another individual; or reveal another individual’s personal data.

#4 update data regularly

We must make a reasonable effort to ensure that all personal data collected is accurate and complete. Allow your customers to correct their data and prompt them update regularly. It is likely that the personal data will be used to make a decision that affects the individual to whom it relates, or is likely to be disclosed to another organisation.

#5 protection of data

You must protect personal data in your possession or control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar activity. If your business wants to store personal data in the cloud, you should take appropriate steps to ensure that the transfer of data to the cloud complies with the PDPA’s data protection laws.

Most of the privacy breaches occur because of human error. Simply leaving your laptop unattended or forgetting to shred personal information before disposal could lead to personal data leaks. Ensure that your employees are aware and trained of how to collect, process, store and dispose of personal data to minimise such mistakes.

Delegate the task, not the responsibility.

If you engage 3rd parties and need to pass on your customer’s personal data to these vendors, it is your due diligence to do extensive research to see if the company is reliable. Read the security and privacy policies of the companies that you are giving your customers’ data to. You are still partially liable if there is any privacy breach on the 3rd party side.

#6 purge what you don’t need

You must cease retaining documents containing personal data, or anonymise that data, as soon as it is no longer needed for the purpose for which it was collected, or for other legal or business purposes. If your customers request for their data to be deleted, you should comply. If your business maintains physical or electronic records of personal data, these records have to be disposed appropriately, as stipulated in the PDPA.

#7 keep within bounds

You should not transfer personal data outside Singapore except in accordance with the Act’s requirements. If you must transfer it to another region, be certain that you have obtained consent from your customers prior to the transfer and ensure that the external company has a comparable standard of data protection.

#8 be transparent

Your business should always have a detailed privacy policy for all to access and read. Be prepared to answer all your customer’s concerns regarding privacy and data protection. If you make the necessary effort to protect your customers’ personal data, your customers will thank you for it!

At EventNook, we deal with a lot of personal data, so we practice extra caution in data handling and take pride in our commitment to protect all our customers’ personal data while delivering the results. If you have any questions on our data protection policies for your events, feel free to drop us an email or a call, our friendly team will be more than happy to assist you!

Driving The Future Generation: ExxonMobil’s 2019 Singapore Campus Recruitment

Posted on by veratanevnk

30th August 2019 was an important day for aspiring university students to secure a job with the multi-billion dollar manufacturing giant, ExxonMobil (EM). It was also a big day for EventNook as we had to ensure that the registration process for EM’s Campus Recruitment went smoothly.

As there were going to be many VIPs gracing the event, our EventNook Onsite Support Team made sure to be at the event early to prepare for the registration.

EventNook Onsite Support Team

For this event, we provided EM with the following services:

How did we help Exxonmobil start and finish off the event without a hitch?

Our end-to-end event management software provided an easy platform for EM to register all of their attendee’s details, such as name, university, industry, job scope with ease. They could also choose which details they would include in the attendee’s name badge. In addition, as there were some walk-in registrations, the software could seamlessly check-in these individuals over-the-counter and capture it in the system for registration tracking.

The EventNook Onsite Mobile Kiosk Check-in System with QR code ticketing made the check-in process very quick. There was no queue formed as our registration process was extremely efficient.

For this event, EM requested to pre-print name badges for their Ambassadors as they were worried there would be printing errors for these VIPs. However, we realised it was time-consuming to search through the pre-printed name badges. In contrast, our Onsite Instant Badge Printing saved more time as we printed the remaining attendees’ name badges without mistakes, in just 1 second each! We would recommend using our eco-friendly, tear-resistant material to save time from slotting the name badges into plastic pouches.

Volunteers checking-in guests using EventNook’s equipment

The comprehensive equipment set-up and onsite event day technical supervision made the process simple even for the volunteers who only learnt how to use the app and equipment on the event day itself.

Equipment set-up on event day

We are honoured to be part of ExxonMobil’s successful event and we hope to work with them again!

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring. If you have any enquiries regarding our service, please direct your questions to: hello@eventnook.com

Winning in Disruption: Deloitte’s VIP Registration Experience

Posted on by carinazhang9

To ensure the VIP experience for every premium guest, we need to perfect everything by preparing early and comprehensively.

Deloitte is a multinational professional services network. As one of the “Big Four” accounting organisations, it is the largest professional services network in the world by revenue and number of professionals. Deloitte Singapore is affiliated to Deloitte Southeast Asia Ltd, a member of Deloitte Asia Pacific Limited and of the Deloitte Network.

A part of Deloitte CFO program, Asia Pacific CFO Vision 2019 Singapore, is a one-day exclusive conference for more than 100 of the world’s leading CFOs. The conference provides the opportunity to hear from top leaders and peers on how to address the increasing complexities and disruptions in business—and the world. For this year’s conference, EventNook was engaged to provide a VIP registration experience for the guests. To truly embrace Deloitte’s statement of “good isn’t good enough”, everything was prepared with precision and the highest standard, from badge designing to check-in support.

Here is a video of the smart check-in registration:

Self Check-In using QR Code with On Demand Badge Printing

Checking in can be a frustrating process, but we don’t want the first thing that the CFOs experience in this conference of easing disruption to be, a disruption. In order to deliver seamless registration on the event day, we need to make sure everything to be perfect beforehand, including badge design, badge material, printer, ink, onsite support, and so on. To do so, we create and stick with a comprehensive action timeline during preparation. As an intermediate service provider, we work closely with multiple entities: venues, badge suppliers, event organisers, and/or event management agencies, and so on, to ensure that the road to the event day goes smoothly.

Action timeline

  • One week before the event, we finalised the badge art-work with the designer of the badge before sending it out for mass printing. Specially for Deloitte’s event, we chose a thick, laminated art card for its aesthetic value and tear-proof feature.
  • Three days before the event, we have received the badges from the supplier and can begin working with the organiser to create and test the badge template (fields to be printed, font, spacing, bold/normal/inclined/underlined, position are subject to changes at this stage).
  • Two days before the event, we tested every device(printer, IOS device, laptop) ensuring that they are charged and well-functioning.
  • One day before the event, our onsite support specialists went down to the venue and did a full set-up to demonstrate the registration process and provided the product training to event agents and Deloitte team. At this stage, some minor changes regarding the badge template can be made. This event brought something new for the EventNook team – the customised kiosk(image below) the Deloitte team had custom made for the event. We prepared for the real event day by incorporating our devices with the kiosk before the event to ensure a smooth set-up and functionality for the event day.
  • On the event day, our onsite support specialists were at the registration site to monitor the check-in flow and on-the-spot troubleshooting.
The customized kiosk

The VIP registration process went as planned, checking in 250 guests within 30 minutes. Staff with Deloitte assisted the guests with their check-in and badge printing, with the queues for each counter at less than 3 guests at any point of time. At the end of the day, feedback like “You really pulled it off. I don’t need to worry at all” was received and we at EventNook are appreciative of this opportunity. We look forward to supporting yet another Deloitte event in the future!

How many check-in counters do I need for onsite badge printing?

Posted on by carinazhang9

Say goodbye to pre-printed badges! EventNook’s streamlined check in experience can check in guests, prints badges on the spot and sends guests into your event in a matter of seconds.

You may be asking yourself how many check-in counters you will need for your event. Furthermore, what kind of check-in experience works most efficiently for you?

Experience has told us that during a thirty-minute check in period, one check counter can check in approximately 100 attendees. So, using this information, we can suggest the following:

# of attendees to be checked-in over 30 mins# of Check-in Counters
1001-2
5005-6
100010-12

Here are a couple of different scenarios that can help you gauge exactly what kind of check in experience you need on the day of your event…

Corporate/Government Conferences:

In an exclusive corporate or government conference, you can sometimes expect upwards of a thousand invited attendees. For this reason, you can expect that everyone will be wanting to check in quickly and at around the same time.

Due to the high density of attendees , we suggest that you assign trained registration staff at each check-in counter to ensure efficiency, effectiveness, and a hassle-free check-in experience for your guests.

Check out our demo video to see how EventNook helps with large event check-in:

Public events

From baby races to yacht shows, public events attract more than just the typical businessperson or government official. Crowds can be bigger, and the event can last throughout the day. For this reason, peak registration times can be less concentrated as attendees may decide to check in at different stages during the event (some in the morning, some in the afternoon etc.)

We recommend using self-check in kiosks where attendees can check themselves in using the QR code with minimal assistance from a staff member. This saves event organizers manpower while still promoting efficiency. Even though the check in process may take a couple extra seconds, the direct attention of event staff is not necessarily required.

See a demo for the three-way self check-in:

To recap, here are a few things you need to consider when planning the check-in stage of your event:

  • Type of event
  • Number of attendees
  • Special counters (Walk-in, VIP only)
  • Peak check-in time period
  • Complexity of the check-in procedure (Is it a simple check in? Or you need to give a check-in package? Or even more, attendees need to do a ticket drawing for prize?)
Note:  You may require extra check-in counters for walk-in registrations, badge reprints, and any exclusive check-in counters for VIP guests.

For more information about our staffed and self-check in counters, please visit the links below, and if you have any more questions, feel free to send an email to hello@eventnook.com for your free inquiry!

History Making: Singapore’s First MDRT Day 2018

Posted on by jannelleleong

EventNook Checks-In Over 1,000 Guests in Under an Hour at the Million Dollar Round Table (MDRT) Day 2018 with Fast and Seamless Onsite Badge Printing.

  • Credit Source: MDRT Singapore Facebook

EventNook is honoured to have been a part of Singapore’s first MDRT Day on the 28th of August 2018. The prestigious event was held at the Singapore Expo Hall, ushering in over 1,500 guests. With distinguished speakers such as Dr Mary Chen, Jim Pittman and Eric Feng, guests were invited for a full day event to learn from and share their experiences with fellow finance professionals. The EventNook Team is proud to have supported MDRT Day 2018 and we have also learned invaluable lessons from our experience serving a reputable client in a big scale event. 

Our goal for this project was to enable the streamlining of registration for both the online and onsite experience. Attendees were redirected to EventNook’s platform from the main event site through an embedded ticket widget. After making their payment online, they received their unique QR code which would then be their entry ticket during the event. We aimed to create a seamless check-in experience for the guests, minimizing queuing times and increasing efficiency through fast and easy check-in. 

On the 28th of August, our customer success team headed to the Singapore Expo Hall for the set-up of the equipment and prepared to receive the guests. To handle the volume of guests for the event, 12 check-in counters were set up. Each printer was paired with 2 iPads to allow for greater efficiency. Registration began at 7.30am and over the next hour, over 1,500 guests arrived and checked-in. With their QR codes ready before approaching the counters, scanning was done quickly and efficiently. Their name badges were printed on demand and placed in their plastic holders before being passed off together with an event goody bag. 

Here is how we check in over 1,000 people in within 45 minutes and average check-in and badge printing takes 2 seconds.

We would like to congratulate the organisers of MDRT Day 2018 for the success of their first event in Singapore. We appreciate the opportunity given to work alongside all of you and to deliver a smooth and easy registration process for an event of this scale.  

About EventNook

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.