Which Conference Lanyard Clip Should I Get? Here’s a Guide Based on Our Research:

Different types of lanyard clips and hooks

In event planning, every small detail can be a win or a loss.

Bulldog clip? Lobster clip? Swivel clip? No more confusion and waste of time browsing useless articles, event planners! We ran the necessary tests on the 5 most common types of lanyard clips and rated them based on 4 factors; Functionality, Tear-ability, Cost, and Speed.

Before we dive in, we would like to clarify that a lanyard clip, also known as lanyard hook or attachment, is the connecting part between a lanyard and a name badge/plastic kangaroo pouch. With the right type of clip, you can improve your check-in efficiency and your attendee’s experience during the event.

Lobster Clip

Lobster clip
Lobster clip with badge

The lobster clip is a common sight at conferences – many organisers choose it because it is usually the default lanyard clip and has proven to be reliable. We wanted to put the status quo to the test, and found that it did not prove to be the best choice based on the 4 points of comparison.

  • Simple and versatile; able to hold almost every material
  • Seemingly easy to fasten onto the badge, but can take slightly more time due to the difficulty of using the opening handle
  • Its shape is slightly narrow hence it would not be advisable to hold overly heavy materials. This shape also increases the chances of strain on the badge when pulled – increasing the risk of tear
  • It is cost-effective

Standard/oval Clip

oval clip
oval clip with badge

The oval clip is also a common sight at major conferences. It is gaining popularity among organisers due to its ease of attachment to the badges – needing to only push down to open the clip.

  • Increasing in popularity
  • Easy to attach, but speed may be affected slightly due to its smaller entry-way
  • Can hold most materials, restricted only by the size of the badge hole
  • Its shape allows for durability and strength
  • Relatively cost-effective, slightly costlier than other materials

Bulldog/alligator Clip

bulldog / alligator clip
bulldog / alligator clip with badge

Contrary to its given names, the bulldog/alligator does not bite! It is an extremely safe and fuss-free option for all users.

  • Easiest and fastest to clip onto badge
  • Can hold most materials, except for ones with small holes
  • Badge is more susceptible to tear due to the large surface area of grip
  • Cost-effective for conferences

Plastic No-twist Clip

Plastic no twist clip
Plastic no twist clip with badge

It received its name because it won’t twist your lanyard around, so your badge will always display at the front. It has two versions: 1. Narrow, which works for holes and small gaps, and 2. Wide, which works for normal gaps and notches (Shown above is the wide version).

  • Structure of the clip allows for excellent grip on the badge
  • Despite its appearance, it is simple and easy to attach onto the badge
  • Able to hold varying badge materials with ease
  • Measures up with the rest in terms of cost effectiveness

Swivel Clip

Swivel clip
swivel clip with badge

The swivel clip, as its name suggests, allows the badge to rotate. In most cases, they are used as double clips on conference badges – clipping onto the two top corners of the badge.

  • Light-weight option for conference badges
  • Easy opening and fastening
  • Can hold most materials, except for heavy materials (you can choose Double Swivel Hook for heavier materials)
  • Cost-effectiveness is comparable to the other clips discussed

Here’s a quick table summary of our findings after running some tests on the 4 factors – functionality; tear-ability; cost; and speed. We have scored the clips with 1 being the lowest score and 5, the highest.

FunctionalityTear-ability Cost Speed Overall ScoreRanking
Lobster Clip4351133
Oval Clip5443161
Bull Dog Clip2155133
Plastic No-Twist Clip3254142
Swivel Clip1552133

The oval clip is our clear winner! However, do note that this is just a useful tip for those who do not know where to begin. Ultimately, you should consider your attendees’ preferences when making a decision on which clip to use. Regardless of your final choice, we hope that we have made your decision-making process easier with our findings!

If you have an upcoming event or want to find out more about how we can help your team, please contact us for a free consultation and live demo – https://overview.eventnook.com/p/contactus

The Dawn of the Future: Appraising Facial Recognition as an Event Technology

Facial recognition is a biometric technology that mathematically stores an individual’s facial features. This allows the technology to identify a person in live video or digital images without any other information. With this, your facial features become your digital fingerprint. 

Our clients never fail to ask us this question: “How do you ensure that our data is privately secured?” Being event organisers, they not only value the efficiency and convenience of technology, but also realise the threats it poses to the privacy and freedom of its users.

Our company currently uses the QR code check-in system which enables automated and instant self check-in. In the meantime, we are also actively hunting for a diverse range of check-in methods, including facial recognition.

The use of facial recognition has been gaining momentum in the last few years. Some common examples include tagging a friend on Facebook, unlocking your phone with Face ID and airport customs inspections. The biggest advantage of Face ID would be the speed of the check-in process. However, at the heart of the debate, some concerns regarding the consensus among users and algorithmic biases are raised.

Facial data as sensitive data, whose responsibility is it?

EU’s data protection regulation has defined sensitive data to be “Data about an individual’s race and ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information as well as genetic and biometric data”. Thus, facial data of all people is sensitive data, which calls for an even higher level of protection. This requires all companies to be aware of their responsibilities when producing, disseminating and applying users’ data, and to pay attention to the following aspects: How can they obtain users’ consent in a transparent way? Is the facial recognition software inevitably accompanied by the issue of algorithmic bias?

Consent

Usually, event companies will ask the users to upload their headshot in order to later identify them at the check-in point. Once they upload their headshots, it is considered that they have yielded their consent. However, the decision power of consenting is not on them all the time. Some events provide guests with the option to check-in using other methods, such as QR code or manual registration, and attendees can choose to upload their headshots or not. However, for some events, face identification is the only check-in method, which makes it mandatory for any guest to consent to sending out their biometric info. In such a case, it cannot be said for sure that consent was given out of the individual’s free will for the use of their personal data.

algorithmic Biases

“We have entered the age of automation. Over confident, yet under prepared.” – Joy Buolamwini

Part of her research examines how accurate facial recognition software are when examining people with different skin colour and gender. Microsoft has the highest accuracy of 94%. However, all softwares have algorithmic bias that better recognises certain types. For example, lighter males on average have a much better accuracy than that of darker females.

While the biggest advantage of facial recognition in event check-in is its efficiency, some delegates may be stopped at the entrance because the software fails to recognise females and people of colour. This “future technology” then not only loses its advancement but also its credibility of fairness.

Going from here

The future of technology is mostly in our hands. We need to decide for ourselves how we should incorporate it into our daily lives. The event industry primarily works with people, so it should not be a test lab for any technology that is not ready. However, we are confident that AI researchers and developers are doing their best to make the algorithm just and transparent, so we can expect a better future with the facial recognition technology.

Till then, the most efficient and secure method of checking-in would be through QR-code scanning. At EventNook, we make event registration easy with our fast and seamless QR code check-in.

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ISCA Conferences: Innovating Registration with QR Code Badge Printing

EventNook has a longstanding partnership with ISCA (Institute Of Singapore Chartered Accountants). For the second and third time this year, we are honored to be part of their PAIB and FFCC Conference (Professional Accountants in Business and Financial Forensic and Cybersecurity). This year’s conferences were held at the Marina Bay Sands Expo and Convention Center, hosting over 500 guests.

ISCA is the national accountancy body of Singapore. To build values for its member and create a globally recognised professional accountancy body, ISCA holds activities, conferences and many other events. PAIB (Professional Accountants In Business Conference) is the largest accounting and finance conference attended by relevant professionals in Singapore. FFCC aims to provide insights to the impact of digitalisation on financial crime investigations, fraud detection and prevention, and cybersecurity issues for businesses. 

The Challenge

The scheduled registration period is on average 500 attendees/1 hour. With 6 counters, every attendee must check-in under 20 seconds to avoid the formation of queues. In addition, the registration is unpredictable because of many reasons: walk-in registration, distribution of goodie bags, and many changes to registration information (eg. changing name or company name). If you are keen to know more about our solution to simplify this complicated process, we are more than happy to tell you.

From complexity to simplicity

“It’s always a hassle. Anything can go wrong, from checking in to food catering.”

To deal with all the complexity, we have communicated the requirements of the organisers multiple times beforehand and customised the on-site package with them.

Eventually, we decided to set up 6 counters using 6 iPads and 4 printers to complete 500-person registration within an hour. Normally, 4 counters with 3 printers can complete this task, however, to accommodate last minute replacements or walk-in registrations, 2 counters were added and dedicated to handle this possible situation that ISCA faces at their conferences. One day prior to the event day, the EventNook support team went to the venue to simulate the process and to confirm any last minute updates that the client may have (badge template layout or placement of counters). On the actual event day, we observe the flow and redistribute resources according to the crowd: eg. connecting two iPads to the busiest counters, and preparing extra iPad and Bluetooth keyboard for walk-in registration.

Also.. some Ad-hoc actions

  • On-site supporting and troubleshooting
  • Separating the lines and distributing resources according to the crowd
  • Ensuring the stability of equipment by enforcing the set up of hardware
  • Training all staff who will interact with the mobile app and printing process

Both the PAIB and FFCC went smoothly, and we would like to congratulate the ISCA events team on the execution of yet another run of successful events. We look forward to the next conference with ISCA in the last quarter of this year and for many years ahead!

Winning in Disruption: Deloitte’s VIP Registration Experience

To ensure the VIP experience for every premium guest, we need to perfect everything by preparing early and comprehensively.

Deloitte is a multinational professional services network. As one of the “Big Four” accounting organisations, it is the largest professional services network in the world by revenue and number of professionals. Deloitte Singapore is affiliated to Deloitte Southeast Asia Ltd, a member of Deloitte Asia Pacific Limited and of the Deloitte Network.

A part of Deloitte CFO program, Asia Pacific CFO Vision 2019 Singapore, is a one-day exclusive conference for more than 100 of the world’s leading CFOs. The conference provides the opportunity to hear from top leaders and peers on how to address the increasing complexities and disruptions in business—and the world. For this year’s conference, EventNook was engaged to provide a VIP registration experience for the guests. To truly embrace Deloitte’s statement of “good isn’t good enough”, everything was prepared with precision and the highest standard, from badge designing to check-in support.

Here is a video of the smart check-in registration:

Self Check-In using QR Code with On Demand Badge Printing

Checking in can be a frustrating process, but we don’t want the first thing that the CFOs experience in this conference of easing disruption to be, a disruption. In order to deliver seamless registration on the event day, we need to make sure everything to be perfect beforehand, including badge design, badge material, printer, ink, onsite support, and so on. To do so, we create and stick with a comprehensive action timeline during preparation. As an intermediate service provider, we work closely with multiple entities: venues, badge suppliers, event organisers, and/or event management agencies, and so on, to ensure that the road to the event day goes smoothly.

Action timeline

  • One week before the event, we finalised the badge art-work with the designer of the badge before sending it out for mass printing. Specially for Deloitte’s event, we chose a thick, laminated art card for its aesthetic value and tear-proof feature.
  • Three days before the event, we have received the badges from the supplier and can begin working with the organiser to create and test the badge template (fields to be printed, font, spacing, bold/normal/inclined/underlined, position are subject to changes at this stage).
  • Two days before the event, we tested every device(printer, IOS device, laptop) ensuring that they are charged and well-functioning.
  • One day before the event, our onsite support specialists went down to the venue and did a full set-up to demonstrate the registration process and provided the product training to event agents and Deloitte team. At this stage, some minor changes regarding the badge template can be made. This event brought something new for the EventNook team – the customised kiosk(image below) the Deloitte team had custom made for the event. We prepared for the real event day by incorporating our devices with the kiosk before the event to ensure a smooth set-up and functionality for the event day.
  • On the event day, our onsite support specialists were at the registration site to monitor the check-in flow and on-the-spot troubleshooting.
The customized kiosk

The VIP registration process went as planned, checking in 250 guests within 30 minutes. Staff with Deloitte assisted the guests with their check-in and badge printing, with the queues for each counter at less than 3 guests at any point of time. At the end of the day, feedback like “You really pulled it off. I don’t need to worry at all” was received and we at EventNook are appreciative of this opportunity. We look forward to supporting yet another Deloitte event in the future!

How many check-in counters do I need for onsite badge printing?

Say goodbye to pre-printed badges! EventNook’s streamlined check in experience can check in guests, prints badges on the spot and sends guests into your event in a matter of seconds.

You may be asking yourself how many check-in counters you will need for your event. Furthermore, what kind of check-in experience works most efficiently for you?

Experience has told us that during a thirty-minute check in period, one check counter can check in approximately 100 attendees. So, using this information, we can suggest the following:

# of attendees to be checked-in over 30 mins# of Check-in Counters
1001-2
5005-6
100010-12

Here are a couple of different scenarios that can help you gauge exactly what kind of check in experience you need on the day of your event…

Corporate/Government Conferences:

In an exclusive corporate or government conference, you can sometimes expect upwards of a thousand invited attendees. For this reason, you can expect that everyone will be wanting to check in quickly and at around the same time.

Due to the high density of attendees , we suggest that you assign trained registration staff at each check-in counter to ensure efficiency, effectiveness, and a hassle-free check-in experience for your guests.

Check out our demo video to see how EventNook helps with large event check-in:

Public events

From baby races to yacht shows, public events attract more than just the typical businessperson or government official. Crowds can be bigger, and the event can last throughout the day. For this reason, peak registration times can be less concentrated as attendees may decide to check in at different stages during the event (some in the morning, some in the afternoon etc.)

We recommend using self-check in kiosks where attendees can check themselves in using the QR code with minimal assistance from a staff member. This saves event organizers manpower while still promoting efficiency. Even though the check in process may take a couple extra seconds, the direct attention of event staff is not necessarily required.

See a demo for the three-way self check-in:


To recap, here are a few things you need to consider when planning the check-in stage of your event:

  • Type of event
  • Number of attendees
  • Special counters (Walk-in, VIP only)
  • Peak check-in time period
  • Complexity of the check-in procedure (Is it a simple check in? Or you need to give a check-in package? Or even more, attendees need to do a ticket drawing for prize?)

Note:  You may require extra check-in counters for walk-in registrations, badge reprints, and any exclusive check-in counters for VIP guests. 

For more information about our staffed and self-check in counters, please visit the links below, and if you have any more questions, feel free to send an email to hello@eventnook.com for your free inquiry!

How Bulk Attendees Upload Registration ease guests registration

Here at EventNook, we understand that event registration is a large unspoken component of any successful event. Furthermore, each event requires its own registration process, not all processes are exactly the same. EventNook’s Bulk Attendees Upload feature caters to specific events and their requirements – most suitable for organisers who are looking to import their guests list in bulk for the event day guests registration and attendance tracking. This feature allows you to upload your guest list onto our system and to base the onsite check-in on this uploaded list. This way, the check-in for the event can be automated via the scanning of guests’ QR codes. Here are some scenarios in which bulk uploading would benefit the organiser.

Scenario 1: In-House Registration System or 3rd Party Registration System Already Exists

In this increasingly digital time, registration is moving from handing in physical forms to indicating availability through online or mobile URL links. Collating incoming registrations has been made easier and more efficient; reporting and event planning too, as a result. As such, more companies and organisation have invested in their own in-house registration systems that facilitate the process. These systems successfully alleviate the ineffectiveness of manual registrations, however, most lack actual event day capabilities. 

Scenario 2: VIP or Special Guests

If your event has an exclusive VIP guest list filled with high profile individuals, those guests may not go through a normal pre-registration online form by themselves and your team would need to register for them instead. This would prevent organisers from choosing a fully online system to collect and collate their RSVPs. While this would be manageable for smaller events like 10 to 20 pax, however, events catering for more than 100 VIP guests may take a long time and are likely to be error prone as your team will have to register the guests one by one. Our bulk registration feature would definitely save the hassle of this and save significant time to register with a single bulk upload in a few clicks.

Scenario 3: Confirmed/Ready-To-Go Guest List 

Some events have a fixed guest list that are unlikely to be changed – these events are usually recurring events that happen on an annual basis. In these cases, collecting RSVPs would be an unnecessary additional step. To add an additional step could result in unsatisfied VIPs or a misrepresentation of the actual attendance as guests are not used to the process. Such events benefit greatly from using an internal guest list and sending out confirmations to everyone on that list.

Once you have most of your guest list and information collated, you can begin the process of bulk uploading for your event. 

You can learn in just 2 minutes – quick video of how bulk registration upload works

The following steps are the details of step you may like to read further if you require a step by step process of creating an event registration form to bulk registration process

Step 1: Create an event, focusing on the ticket types and registration form set up 

Ticket types – so you can upload based on different categories, if any 

Registration Form – so the columns in the excel sheet can be matched accurately 

Step 2: Customise your confirmation email

Step 3: Save your excel sheet in .csv (UTF-8) format to retain all details collected

Step 4: Upload the file into the bulk upload feature

Step 5: Choose the ticket type you would like to upload for 

Step 6: Match the fields of the excel sheet to the registration form fields

Step 7: Process the registrations so that they are captured in the system 

Step 8: Send out the Confirmation Email to all newly registered (Optional)

If you have any questions with our product or how eventnook can help your next event, please feel free to drop us an email to hello@eventnook.com.

Onsite Name Badge Printing Support for Events using 3rd Party Registration Platform

EventNook SMART Check-in and Badge Printing

Are you looking for onsite badge printing software or service that works with events hosted in your own internal registration system or 3rd party registration platform such as Eventbrite, CVent, Aventri, Google Form, etc.?

Yes, EventNook has been supporting customers who already have their own online registration system with our onsite registration and instant badge printing solution since we provide onsite only service even though the event organizers do not use EventNook online registration and ticketing for pre-registration. Let your own existing system handle attendee registration and ticketing while EventNook will take care of comprehensive onsite solution with badge printing requirements.

Please take a look at this quick demo of our onsite Badge Printing with QR code check-in scan. The check-in and badge printing takes 2 seconds to register for a guest.

Here is an overview of how we can support Eventbrite events with our onsite only solution.

  1. Registration Data Transfer from Eventbrite to EventNook – we can easily import registration (guests list) from Eventbrite to EventNook with bulk registration upload via excel (csv) to our system. Learn more about Bulk Attendees Registration Upload.
  2. Supporting QR Code from Eventbrite ticket – Our system can also recognize the QR code ticket issued from Eventbrite as we have an option to accept Eventbrite Barcode ID as ticket ID.
  3. Reminder Email Blast as an option – Once registration is uploaded, EventNook system also has an option to send out a personalized email to all attendees uploaded with the attached QR Code ticket in the email. You can use the feature as an Event Reminder email to attendees with the QR Code ticket attached.
  4. Custom Badge Design – We provide different types of badge printing material such as Sticker Label, Art-Card paper, PVC card, and Fabric material according to the customers’ needs. Our team can work with you for the customization of brand design in the badge template. [Some examples of custom badge design]
  5. Walk-in Registration – For last minute walk-in guests, our onsite registration and mobile check-in app provides a registration and print a name badge immediately.
  6. Guest Name Changes and Reprinting of Name Badge – There will always be substitution of guests or changes with guests’ particular and our registration platform allows to edit details and reprint the badge immediately.
  7. Onsite Comprehensive Setup, Equipment Rental, and Technical Support – We provide comprehensive onsite service for the customers organising a major important event which require comprehensive package. Organisers will not need to worry about pieces of equipment, printing materials, technical setup and troubleshooting at the event day as well as product training to temp registration staff.
  8. DIY with your own equipment – And we also provide onsite badge printing solutions to customers who have their own equipment or prefer to invest in equipment for regular or multiple events usages. They can simply use our software service for managing the onsite hassle-free badge printing app service.

If you have an upcoming event or want to find out more about how we can help your team, please contact us for a free consultation and Live demo – https://overview.eventnook.com/p/contactus

To know more about our onsite badge printing software and service, please go to

https://overview.eventnook.com/p/badgeprinting

About EventNook

Event Management Software company based in Singapore which allows event planners and event organizers to manage events registration and ticketing operations smoothly and efficiently. With our easy to use event platform, users can set up a professional looking event website, registration form and online payments with a few clicks and launch online registration and ticket sales immediately.

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world-class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world-class cloud and mobile-based technologies. We have grown our business organically from serving a couple of events to thousands of events over 21 countries and counting. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.

 

Singapore’s First Ever Binance Blockchain Week

Image Credit: http://www.binancefair.com

From the 19th to the 22nd of January, Singapore hosted its first Binance Blockchain Week. This highly anticipated event brought in a total of more than 2,000 attendees over the four days, experts from around the globe, and welcomed over 50 speakers during the conference. Months of preparation were dedicated to the success of the event, and EventNook was honoured to have been a part of this project. [Reference]

The organiser requires to support the following conference registration requirement:

  • Require to launch registration site in a very short time frame
  • To cater registration for international delegates
  • To cater registration for delegates from China with Alipay payment
  • Set up different ticket tier price and delegate types
  • Require to accept Alipay payment and online credit card payment
  • An easy to handle all payments and collect ticket sales immediately
  • Easy to manage onsite check-in with QR Scan
  • Automate all communications such as reminder emails to delegates, event updates, thank you email after event in a timely manner via the platform
  • Brand color theme experience in registration site

To take on this project, our team assisted the event team to launch conference registration site in time with a prioritised consultation for the whole end-to-end registration process and customisation needed since it’s a major conference catering over 2,000 attendees and require an urgent assistance to make things happen within a short period time frame.

To create a seamless experience for the registering attendees, the EventNook team also worked closely with the organisers to design a microsite that would match the colour scheme of the main website. As such, banners, widgets, font colours were customised to facilitate the movement between sites.

Image Credit: CryptoNewsReview

We would like to congratulate the organisers and sponsors of Singapore’s first Binance Blockchain Week for a successful launch of the event. This was a great learning experience for our team and we are looking forward to Binance Blockchain Week 2020!

About EventNook

EventNook is Singapore based Event Management Software company and empowering events over 21 countries in Asia, Europe, North America, Middle East, Africa and counting.

What’s QR Code?

Scan this QR code for URL information

QR Code (abbreviated from Quick Response Code) is quite similar to a barcode which contains machine-readable data (alpha numeric A123456 like ID or characters). Unlike a regular barcode, QR Code is two dimensional, i.e. it contains information both in vertical and horizontal directions (black dotted within square shape) therefore, it can contain a lot more information.

The limitation of barcode is that it can contact only simple and short length of limited characters like 10 digits such as Product ID (For example, A0001). Since QR code is two dimensional, it can contains up to 4290 alphanumeric characters. Because of this capability, it opens up for various use cases creatively in our daily life and replacing barcode.

That’s why we can use QR code for sharing information such as Website URL in product brochure or promotional flyers, Person’s e-Business card in QR code, etc. by interacting with our mobile phone camera ability to scan QR Code.

Nowadays, most events use QR Code for various reasons.

Using QR codes at conferences and other events

  • QR Code as an e-Ticketing sent via email or SMS which save time for collection of physical tickets when people purchase tickets online for events and activities. The organizers can easily scan QR Code with an event app like EventNook Kiosk Check-in to control admission and onsite registration. See the sample video below.
Smart check-in with QR Code
  • QR code to drive ticket sales and registration – The event website can be shared as QR Code in promotional flyers and road show promotion to allow people easily scan QR code and visit the event website to purchase tickets
  • Share the event information such as speakers, agenda, map, etc. via QR code
  • Print QR Code in name badge to share e-business card in the event. See the sample picture below.
Conference Name Badge with QR Code

About EventNook

Event Management Software company based in Singapore which allows event planners and event organizers to manage events registration and ticketing operation smoothly and efficiently. With our easy to use event platform, users can set up professional looking event website, registration form and online payments with a few clicks and launch online registration and ticket sales immediately.

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring. 

History Making: Singapore’s First MDRT Day 2018

EventNook Checks-In Over 1,000 Guests in Under an Hour at the Million Dollar Round Table (MDRT) Day 2018 with Fast and Seamless Onsite Badge Printing.

EventNook is honoured to have been a part of Singapore’s first MDRT Day on the 28th of August 2018. The prestigious event was held at the Singapore Expo Hall, ushering in over 1,500 guests. With distinguished speakers such as Dr Mary Chen, Jim Pittman and Eric Feng, guests were invited for a full day event to learn from and share their experiences with fellow finance professionals. The EventNook Team is proud to have supported MDRT Day 2018 and we have also learned invaluable lessons from our experience serving a reputable client in a big scale event. 

Our goal for this project was to enable the streamlining of registration for both the online and onsite experience. Attendees were redirected to EventNook’s platform from the main event site through an embedded ticket widget. After making their payment online, they received their unique QR code which would then be their entry ticket during the event. We aimed to create a seamless check-in experience for the guests, minimizing queuing times and increasing efficiency through fast and easy check-in. 

On the 28th of August, our customer success team headed to the Singapore Expo Hall for the set-up of the equipment and prepared to receive the guests. To handle the volume of guests for the event, 12 check-in counters were set up. Each printer was paired with 2 iPads to allow for greater efficiency. Registration began at 7.30am and over the next hour, over 1,500 guests arrived and checked-in. With their QR codes ready before approaching the counters, scanning was done quickly and efficiently. Their name badges were printed on demand and placed in their plastic holders before being passed off together with an event goody bag. 

Here is how we check in over 1,000 people in within 45 minutes and average check-in and badge printing takes 2 seconds.

We would like to congratulate the organisers of MDRT Day 2018 for the success of their first event in Singapore. We appreciate the opportunity given to work alongside all of you and to deliver a smooth and easy registration process for an event of this scale.  

About EventNook

EventNook started with a humble beginning in 2012 to make organizing events easy and hassle-free for event organizers. Here, we are building the world class innovative event management platform by simplifying and redefining the old event management process with innovative solutions and leveraging on world class cloud and mobile based technologies. We have grown our business organically from serving a couple of events to thousands of events over 20 countries. We build our business from the ground up with one event at a time and we take pride in delivering great event experiences and make events inspiring.